224,903+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,903 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent customer service
In searching for pet insurance for our new pup I had questions about what kind of coverage to get. Stephanie was friendly, knowledgeable and helped me decide what would best fit our family's needs - no "pushing" a certain package or rushing my decision. Definitely recommend :)
Insurer: Prudent Pet
By: florence
Quick
Quick, easy claim requests! The review and approval also processed without a hitch.
Insurer: Fetch
By: Michele Roller
Fairly easy to navigate but there were…
Fairly easy to navigate but there were not many diagnoses to choose from.
Insurer: Embrace
By: Connie
Great servicewith competitive prices
Great servicewith competitive prices, easy to use, and excellent customer service.
Insurer: Sonnet
By: Jenny C
Ease of submitting claim
Ease of submitting claim, reasonable response time
Insurer: Embrace
By: Denise Knettler
Husky Love
Great insurance to have, especially if you have more than one fur baby.
OUTSTANDING - 10+ stars if I could!
This insurance company actually has heart and a passion (clearly) for customer service. I can't say enough amazing things about them. They are efficient, SPEEDY payments on claims (usually same week!), thoughtful, caring, explain everything easily and the rates are great. They have literally saved my cats life, we have had to use the insurance quite a few times in the last couple of years, if it wasn't for them, there is no way I could have afforded to care for her. Now... she's 11 and in great shape! Happy, playful herself again for many years to come. THANK YOU EMBRACE for everything you, from start to finish, consistently for years!
Insurer: Embrace
By: D
Extremely Easy
I've had to make 2 claims for my dog in the past 15 months. Each time I simply went onto the Pets Best website, opened a new claim, uploaded the applicable document(s) from my vet, and hit submit....took all of about 5 minutes. A few days later I received an email from Pets Best notifying me of their decision, and how much money I would receive in reimbursement. Too easy.
Pet's Best Helped Me Save My Service Dog
Over the last year, I have had to deal with Copper Storage Disease with my 8-year-old yellow lab that is a service dog. She holds a special place in my heart and we have been a team for over 5 years. With her diagnosis came a lot of unknowns and treatment plans that were overwhelming. One thing I did not have to worry about was the bills. Submitting them to Pets Best was simple. And they paid according to the plan benefits. I am thankful for Pets Best and have recommended them to friends and family. Thank you Pets Best for being part of the care team that saved my service dog's life!
One of the most unethical business…
One of the most unethical business operations is this company. They do not honor their contract, come up with any excuses to deny significant claims, and operate criminally. They’ve denied all claims ! AVOID AT ALL COSTS. They invest heavily in marketing, but check out BBB complaints against them. Furthermore, they increase premiums up to 80% after one year. Such a fraudulent operation and behave criminally and violate contracts. They should be sued!!!!! Do your best and avoid the hype with their marketing and read their REAL reviews.
Insurer: Embrace
By: cairo777