219,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Super service
I'm really pleased with the service I've received from Fetch. I added the wellness component to our premium and had a question about the start of coverage. In a live chat two days ago with an agent named Andrea, my questions were answered, clearly, respectfully, cheerfully, and to my satisfaction. Not only that, I received a follow-up phone call related to an earler message I'd left for Fetch. I called Fetch back today to confirm my question had been addressed correctly and had the pleasure of speaking with another terrific agent named Kelsey who assured me all was in place as I'd understood. This level of attentive customer service is rare. Having been with another pet insurance company with our last dog, we are more than pleased with our switch to Fetch. Based on my two experiences and our quick claims responses over the past 6 years, Fetch is clearly doing things right!
Insurer: Fetch Canada
By: Bruce Gram
We have been very happy with Embrace…
We have been very happy with Embrace and have had no issues what so ever in the 1.5 years we've been with them.
Insurer: Embrace
By: Valerie Lee
Frustrated that everything is a…
Frustrated that everything is a pre-existing condition. Been insured for over a year and not one cent paid toward any claim. Looking to change companies.
Insurer: Embrace
By: customdrills
Quick and helpful answers to my…
Quick and helpful answers to my questions and the ease of making a claim.
Insurer: Fetch
By: Barbara Riddle
I think they did me wrong!
Ive been paying for 3 cats for awhile now. 1 kept getting crystals and getting blocked, he needed PU surgery. They denied me because back in March he had a blockage that I paid for, no insurance then. I got him completely unblocked. Its very common for male cats to get crystals and blockage often. They considered it pre-existing, even though I got them removed and in Augast he got new ones and so bad he needed surgery. Each time he gets crystals removed and they come back is a new time and situation. Its not like they were the same crystals as before and he didnt need surgery then. They could have at least helped with the surgery and not the other blockage visits I had.
Insurer: Spot
By: Amanda Housley
Submitting claims is easy
Submitting claims is easy. Turn around time is reasonably quick. Reimbursement is fair and easy. It's the best experience I've had with pet insurance!
Insurer: Embrace
By: Mary L
Freddie’s first visit.
The form was easy to complete. Hopefully I did it right.
Insurer: Embrace
By: J Moore
Submitting a claim with ManyPets
Submitting a claim with ManyPets was a smooth process as long as all the documents required are provided. ManyPets customer service is amazing, they responded fairly quickly and I received a refund for my dogs emergency surgery in about a month's time. I feel secure knowing my dog has great pet insurance through ManyPets.
Insurer: ManyPets
By: Marti Leon
Communication very good. Payment received quickly
Prompt and correct.
Insurer: Fetch
By: James Cress
Great service professional and sharp.
Great service professional and sharp.
Insurer: Sonnet
By: Rajat Sharma