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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very pleasant and helpful customer…
Very pleasant and helpful customer service
Insurer: Fetch
By: Holly Wiley
Submitting claims is so easy and quick…
Submitting claims is so easy and quick reimbursement
Insurer: Spot
By: Seraphin Medeiros
Easy and fast claims adjudication…
Easy and fast claims adjudication process. Representatives were knowledgeable and swift in leading me through how to start the claim. Grateful to have Trupanion to facilitate keeping my pet healthy as possible!
Insurer: Trupanion
By: LaVondra
Karley was very helpful in getting our…
Karley was very helpful in getting our dog signed up for insurance. You can tell she really enjoys her job!
Insurer: Fetch
By: marissa pilcher
Excellent Service and Quick Claims process
My experience has been excellent! The claims process was quick and easy, and the team responded in a timely manner every step of the way. I am more than pleased with the service and would definitely recommend it to others.
Insurer: Healthy Paws
By: Lisa T
Grateful to Healthy Paws
Healthy Paws has been a true blessing! I've never had pet insurance and decided to give Healthy Paws a try six years ago when I adopted my kitties, Salsa and Queso. Salsa wound up needing knee surgery in August and I wasn't sure if the surgery would be covered by her insurance. The claim was processed quickly and the funds (80%) were deposited within a few days. It's so easy to file a claim and the claims are processed so quickly! I'm beyond grateful to Healthy Paws!
Insurer: Healthy Paws
By: Karen Griffith
Great pet insurance
Great pet insurance. easy to submit claims and quick payment
Insurer: Embrace
By: Dennis Williams
Embrace has been easy to deal with
Embrace has always responded quickly and and clearly answered any questions I have. They have promptly paid and he covered reimbursements. Everyone I have dealt with there has been friendly and helpful.
Insurer: Embrace
By: George Barker
Easy to purchase coverage
Very easy to sign up and use the website.
Insurer: MetLife
By: MADELINE MOSSUTO
Terrible customer service!
I have been trying to close my account for months with no success. Your service is very ineffective and expensive. Nothing is covered from our usual pet expenses and you make it impossible to chat with a human. Finally, I thought my account had been closed after lack of payment (i received an email to that effect) and thought I was finally free. Only to find out I got charged three months later, for 3 combined payments, which by the way were a lot higher than my known monthly fee. I need my account closed for good and the last payment reversed asap.
Insurer: Fetch Canada
By: Mariana Prestes