224,903+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 224,903 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

224,903 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

20,005 reviews

4.9
Healthy Paws

11,401 reviews

4.9
Fetch

5,982 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,402 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

January 02, 2025

Very fast action toy question at,solve…

Very fast action to my question and,solve my problem it already

Insurer: Sonnet

By: Elmerpez Lopez

January 02, 2025

If theres 0 stars i ll gladly give it…

If theres 0 stars i ll gladly give it to this insurance the shittiest money hungry insurance ever run away u ll be spending on your pet and pay the insurance these people will not cover u and its a joke an exam per year its like no point im spending 24 dollar more on insurance u dont get nothing back

Insurer: Spot

By: Eya Berim

January 02, 2025

Danielle is an exceptional customer service provider

I called the customer service line and my call was answered by Danielle. She provided polite, professional and excellent service. When there was an issue with the phone lines, she called me back three times to ensure she was able to address each of my concerns. She deserves a promotion!

Insurer: Embrace

By: Heather Parker-Jones

January 02, 2025

Look elsewhere for pet insurance.

I have had Embrace for 4 years as it is a preferred provider of USAA (which I am a member). To be honest, I am extremely unhappy with this provider. I have had the insurance for 4 years and have NEVER made a claim and my premium just doubled! Yes doubled! It was already extremely high to begin with. My pet insurance premium is now more expensive then my car insurance and my renters insurance combined! I will be finding a new insurance provider and plan on canceling my policy with Embrace asap. I highly recommend you look elsewhere for pet insurance.

Insurer: Embrace

By: Tom

January 02, 2025

Simple process

Simple process. Paid for everything I expected.

Insurer: Embrace

By: Donna R M

January 02, 2025

Sometimes it takes a lot of time to get…

Sometimes it takes a lot of time to get reimbursed, so be sure you have money to cover procedures, but overall my experience has been positive with PetsBest and I would recommend having insurance for just in case procedures.

Insurer: Pets Best

By: Jacob Chandler

January 02, 2025

Freak Accident

A freak accident with my 88 lb 9 month old lab landed us in an emergency vet visit all day on Christmas Eve … gratefully, he is making a full recovery … Having a sick or injured pet is enough stress/drama all on its own … without having to navigate the astronomical expense and panic of how I am going to be able to afford this? My claim was submitted, along with all the required medical records, on the day of treatment. It was processed and the insurance reimbursement deposited in my account before the New Year! Pet insurance gives me peace of mind … in the event of illness or disease, vet bills can quickly become astronomical … pet insurance is the way to go!

Insurer: Fetch

By: Maui Beth

January 02, 2025

Pet owners need these folks

We used Embrace for our accident-prone pup for most of his life. Submitting claims was easy, and they covered everything that we expected with no issues. They were also very kind when he passed away in his old age and gave us a refund for the remaining time on his policy. I highly recommend them.

Insurer: Embrace

By: Amanda Crandall

January 02, 2025

Easy to place a claim

Easy to place a claim. Very quick response.

Insurer: Fetch

By: Michael

January 02, 2025

Appalling customer service.

Appalling customer service. Changed my credit card number in November. Received automated email to update payment information on Dec. 1. Updated payment info Dec. 10 and received email acknowledgement. Received identical email Jan. 1 to update payment info. Logged into my account to see that I note that my policy was scheduled to be cancelled due to non-payment. No other communication of any kind was received between when my payment info was update on Dec. 10 and Jan. 1 to acknowledge any issue or any necessary resolution. This is now the second time that this exact situation has played out for this policy. What good is an online insurance product if systems cannot facilitate basic processes like updating payment information? Crazy. Customer service is 100% soulless and focused on gaslighting me as a customer when it's a clear that issue has resulted from very poor execution of internal processes and basic IT data management. If you choose to use Sonnet - buckle-up - it's a wild ride of gross incompetency.

Insurer: Sonnet

By: Joel Allen

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