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If I could give 0 stars
If I could give 0 stars, I would. Absolute total scam of a company. Purchased for my puppy in 2022. Had to use them about 3 months after purchase and they denied the claim stating it was too close to purchase date. Went to use them again and they stated they cancelled my policy last week so I can’t use them. So I’m out of pocket MRI and many more expenses. DO NOT GO WITH PETS BEST
Insurer: Pets Best
By: Travis Williams
Auto-renew Scam Artists
We have had embrace for MULTIPLE years with zero claims, but premiums that went up with every "automatic renewal period"- without any kind of notice, email, snail mail, etc that justified the hike. When asked why I never received an email - they claimed they sent them, but that it isn't "their problem" if they aren't received. As a K9 professional that goes through my email and files them daily, as well as checks through spam - I call BS. I have a couple hundred bucks in legitimate claims to make, but will be cancelling embrace soon after.
Insurer: Embrace
By: Fallon Houser