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Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very quick to process claims and very…
Very quick to process claims and very kind people.
Insurer: Spot
By: Anna Baker
GOOD and BAD
I have been with Embrace for eight years now. I've had some mixed feelings but have found that the claim process has been easy, the policy has been outlined and reasonably explained. However, the issues I have are in the area of what is and is not covered and the increases. There are things that are not just black and white and I feel a few of my claims were warranted but declined. The response time to the submissions are excellent although not always in agreement with what I feel should be covered. In addition to that, the annual increases have been in sudden significant jumps. Last year my policy went up over 25%. This year, I believe it's going up again. This has made me reconsider renewing my policy.
Insurer: Embrace
By: Kelly Ann Fukuhara
Very straight forward
Very straight forward. You file a claim, submit your records and get paid!
Insurer: Spot
By: Christy
Quick review of claim and payment!
Quick review of claim and payment!
Insurer: Spot
By: Zach Biderman
Sent in my bills and received my refund…
Sent in my bills and received my refund within 7 days. Absolutely fantastic.
Insurer: Spot
By: Valued Customer
Will continue with this great company
I have been with Fetch Pet Insurance for 5 years and I will continue to use this company.
Insurer: Fetch
By: Leslie Howder
Easy to submit a claim
I submitted a claim and I got an answer really soon (couple of days). Everything through the app. It was very easy. I got my reimbursement successfully! I'm happy with Spot.
Insurer: Spot
By: customer
Signing up was easy
Signing up was easy. Submitting claims especially on the app is nice and efficient. Not once have I had any issues. I have 2 female American Staffordshire Terrier both 2 yrs old and their coverage is amazing. You won't be disappointed.
Insurer: Spot
By: Nancy Bailey
Prompt reimbursement.
Great communication when I have submitted a claim invoice and prompt reimbursement.
Insurer: Spot
By: Patricia Simmons