219,420+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,420 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Service is fast and helpful
Service is fast and helpful. Reason for rating: Price is a bit much but overall I am satisfied with service.
Insurer: ASPCA
By: Joy Johnson
Had to take our pet to an emergency vet…
Had to take our pet to an emergency vet hospital that included an overnight stay. Issued my claim and quickly got approved and Spot covered 50% of the charge. So glad I had the insurance.
Insurer: Spot
By: Marty LaRue
Always quick with processing claims and…
Always quick with processing claims and the customer service is great!
Insurer: Spot
By: Katie Bates
Great Service
Each time I called in to get an update on my claim, the people I talked to were very nice and most importantly knew what they were doing and what was needed to get everything taken care of. It may have taken a little longer than I anticipated, but in the end, everything worked out and I am very happy with this insurance.
Insurer: Embrace
By: NA
They bank on our ignorance
They bank on our ignorance, naivete. Like many of the other pet insurance companies out there, they don't cover the necessary stuff for pet well being. Like spay and neuter, which can be very costly but is necessary for the longevity and overall good health of most pets. They only cover emergencies --and there are caveats to that. Everything else is "wellness" and they only cover $250/year. When I went to cancel this policy, the customer service rep brow-beat me, talking over me for goodness knows why and refused to listen. I had to get nasty and tell her that this talking over me and brow-beating me into wrongness wasn't helping anyone, I'm an unhappy customer who wants to end the relationship. Enough said! Pet insurance should help pet owners lessen the financial blow of veterinarian costs. Instead this company is like human health care --lacking.
Insurer: Embrace
By: terri
Emily was kind and took care of my…
Emily was kind and took care of my question quickly.
Insurer: Fetch
By: Nancy Krzystek
Total rip-off
I would give Trupanion a negative-five stars if that was available. A total scam. I have paid in $12,000 and when I finally brought my dog in for the first ever time for a leg injury, they would only pay $321.97 of a $1,283.30 emergency vet bill, thereby leaving me to pay $961.33. Their reasoning? First a $500 deduction on EACH visit for a new "ailment", not the annual onetime $500 deductible that is common for health and prescription coverage, which I could have accepted. They would also not cover the emergency exam, nor the resultant prescription (because it was not a "category" they choose pay for). After so many years of paying them, I immediately canceled...
Insurer: Trupanion
By: Thomas
Unfortunately in the last 4 years I’ve…
Unfortunately in the last 4 years I’ve had to file 3 claims for health issues for Storm (our dog). ASPCA Pet Insurance makes the claim process so easy and convenient and we are very satisfied with their service.
Insurer: ASPCA
By: Victor Maldonado
My cat Emma passed on June 1st of this…
My cat Emma passed on June 1st of this year. There were several claims during the time that she was being treated. Embrace handled these claims very efficiently and processed in a very timely manner. I decided not to cancel my policy until all the claims were processed. I contacted Julia at Embrace who was very professional, courteous and knowledgeable and acted in a timely manner. I hope to get another cat or 2 someday and I will definitely go back to Embrace for pet insurance!!
Insurer: Embrace
By: Teresa Goree
Elder dog medical emergency
My elder dog had a medical emergency that required hours of intervention. I submitted a big claim to ASPCA insurance. Within 6 days I received the payment. I’ve had this insurance for years and always appreciate their quickness and payment for medical expenses.
Insurer: ASPCA
By: Marisa