219,420+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,420 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Find another company, this one is terrible.
I just cancelled my 2 policies, takes a month or more to be reimbursed even when it's on the wellness plan which has a predetermined payout amount. The customer service people are sweet and great but the claims take forever and you have to keep calling. Save yourself the trouble and pick another company.
Insurer: Fetch
By: carla knapik
The agent I spoke to was courteous and…
The agent I spoke to was courteous and was very well equipped to answer all my questions.
Insurer: Embrace
By: Estelle
They are misleading
They are misleading Takes a week to get email response Long hold times when you call
Insurer: Embrace
By: Michael
Quick and easy claims process
Quick and easy claims process
Insurer: ASPCA
By: Jennifer Gay
SCAMMERS
SCAMMERS! Stay away!!! Check the other reviews !!!
Insurer: Pets Best
By: Victor C
Claim process nice and easy!
Claim process nice and easy!
Insurer: Embrace
By: Michelle Fobert
Poor frustrating service
We adopted a 5+ yr. puppy mill dog and applied for ins. All records were sent and approved. When submitting claims we got the run around asking for more and more info which our vet sent 3 times and still no response. I called and was on hold for 1 1/2 hrs.! We went with Embrace after a recommendation from our vet (we have had Nationwide for years for other pets and NO PROBLEMS with them). Have we made a mistake? I hope we get better service and the coverage is good.
Insurer: Embrace
By: Jill Ferson
5 Stars for Joshua
Joshua S was great - he could tell that I was a little all over the place so he helped me out and explained what was covered, what wasn't covered, and the rates people typically go with. He has a very nice presence over the phone, very calming and happy! Exactly who I want to do business with especially when it comes to my pup. I signed up right after we hung up.
Insurer: Fetch
By: Jamie
Very bad customer service and resolve claims
This insurance have very bad service... I wait almost 20 minutes for talk someone in call phone and (my friend have other insurance they resolved his claim in 15 days), I already have 20 days and still wait, the guy from customer service told me minimum 30 days for "maybe" resolve my claim, I send soooo many email from the app and no body answer me back, but they charge on time my monthly payment that is very frustrating!!
Insurer: Embrace
By: KRuiz
Highly recommend Healthy Paws!
I have been using Healthy Paws pet insurance for over 2 years(for my 2.5 year old cat), and I highly recommend it as a pet parent. Every claim I've submitted (around five in total) has been processed and approved , usually within a few days. The total claims amount to over $16,000, covering various events including surgery, ER visits, and other unexpected incidents. What initially drew me to Healthy Paws was the thorough research conducted by my workplace's pet parent community. They evaluated almost every pet insurance company out there, and Healthy Paws came out at the top in all aspects. Unfortunately, many providers have a high rate of declined claims. Healthy Paws stood out with the lowest number of declined claims among all the companies reviewed.
Insurer: Healthy Paws
By: Rajvi