219,426+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,426 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,426 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,859 reviews

4.9
Healthy Paws

11,183 reviews

4.9
Fetch

5,569 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

15,012 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

September 16, 2024

Customer service was great!

My customer service experience was awesome. I got a policy for my puppy right after I got him, he’s now 10 months old and he broke his tooth. I called to clarify coverage before going through with his appointment with the dentist and customer service was knowledgeable, friendly, and fast to answer. I’ve been a vet tech for 8 years and know that pet insurance can be misunderstood. This is why it’s important to understand your coverage before you need to use it. Being able to get on the phone and quickly get an answer on my dog’s case before I approved/denied a treatment plan is so appreciated. Not always possible but when it is it’s definitely worth the time.

Insurer: Embrace

By: Jennifer McCoy

September 16, 2024

The person who helped me was polite and…

The person who helped me was polite and very professional. Thank you

Insurer: Embrace

By: Brenda McKenzie

Verified September 16, 2024

Easy to chat with representatives and…

Easy to chat with representatives and start coverage

Insurer: ASPCA

By: Preston Way

Verified September 16, 2024

Very easy to upload my receipt and…

Very easy to upload my receipt and process a claim.

Insurer: Fetch

By: Dana

Verified September 16, 2024

Kind and compassionate service

I cannot thank you enough for the support during the recent medical crisis with my dog (August 15 - September 13), Argo. Your entire team was patient and compassionate throughout, gracefully correcting my errors, and ensuring the financial situation was not an added stressor throughout this nightmare. I’m sorry to report that we were unable to save Argo, he passed on September 13th, once we determined that fighting this disease further was not the humane thing to do. He passed in my arms, peacefully and respectfully with the medical assistance of his primary care team. He was the best boy ever. Once again, thanks for being so supportive and caring throughout. We will definitely use Embrace in the future.

Insurer: Embrace

By: Malvina Hagan

September 16, 2024

Wellness plan pays fairly quickly but…

Wellness plan pays fairly quickly but when I have had to file several claims trying to get diagnosis and help for very sick gastritis issues they are dragging their feet and are trying to find a reason not to reimburse the ER Vet and specialist vet testing bills. They have been sent ALL records twice from 3 vet offices and still won't contact me or take care of the claims. Still waiting on a final decision.

Insurer: Embrace

By: Shirley Bearly

Verified September 16, 2024

Staff was very helpful

Staff was very helpful and considerate,answered all my questions and concerns. Would recommend this company to anyone who has a pet. Completely satisfied.

Insurer: Embrace

By: Dennis Shuey

September 16, 2024

Had for over a year and had zero…

Had for over a year and had zero benefits from my plan. Everything needed had something written up on why they couldnt pay. Id rather pay out if pocked when something happens instead of paying this company for no help every month. Bye

Insurer: Embrace

By: Lauren Sut

Verified September 16, 2024

Good experience

Easy to upload requested documents with quick reply and updates.

Insurer: Fetch

By: Mark Petty

September 16, 2024

I cancelled after a week

I cancelled after a week , I called 6-7 times never got an answer

Insurer: Embrace

By: JustAnswer Customer Vicki

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