219,493+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,493 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Don't do it.
They were quick and great about reimbursing us until we met our deductible and filed a claim for over $1,000. Then they sent us a list of his ALLEGED pre-existing conditions which is BS and a long list of what they WILL NOT cover for 12 months because he's already been seen for them.
Insurer: Embrace
By: Marigail Cooper
The best insurance
The best insurance! I have had my dog insured for 6 years with HealthyPaws and am so happy with our experience. They are prompt with our reimbursement everytime! And even better is how caring and compassionate they are! My dog had major back surgery and they sent an email to check on how he was recovering! It was so kind! Definitely recommend!
Insurer: Healthy Paws
By: Lucinda Arias
Kyle was very helpful to us with the…
Kyle was very helpful to us with the submission of the claim for our cat. We have been very satisfied with this company over the many years we have had this coverage.
Insurer: Embrace
By: Liz
Joshua was very clear in his…
Joshua was very clear in his explanation of what my new pup’s insurance plan is.
Insurer: Fetch
By: Leslie Sabin
So far all of my claims have been…denied
So far all of my claims have been manipulated to fall under the categories of the 2 conditions my dog was treated for prior to having insurance. So I’ve paid $825 for insurance….& over $1k in vet bills that I am going to continue to protest . I want my new puppy to be insured but this is not encouraging me. I understand the onset would secure coverage but modifying & extracting small details from a larger condition/visit to provide reason to NOT cover is horrible business.
Insurer: Embrace
By: Elizabeth Ayala
Amanda Mello answered all my questions
Amanda Mello answered all my questions. She was very helpful on choosing the right plan.
Insurer: Fetch
By: Cindy
Stay away from embrace
Most of my claims have been denied due to being labeled as pre-existing conditions. For example, last November, my kitten had diarrhea due to a Giardia infection, but the claim was rejected as pre-existing because the kitten had multiple infections after being recently adopted. In June, now a fully grown cat, it developed a Clostridium infection, again with diarrhea as a symptom. This claim was also denied, solely because diarrhea was a common symptom between the two infections and they called diahhera (a symptom) a pre existing condition. Can you imagine ? It seems like a scam stay away! Update (09/17/2024): The company responded to my negative review on Trustpilot, citing the issue of a pre-existing condition. However, I’m still unclear about the distinction they make between a pre-existing condition and symptoms of a condition. Diarrhea is a symptom, not a condition itself, and in this case, the underlying condition is not pre-existing. Yet, they fail to recognize this or have structured their policy so that if two different conditions share the same symptom, they won’t cover it. I appealed their decision 24 hours ago and have yet to receive any response.
Insurer: Embrace
By: Richa Sharma
I love that their app gives you tips on…
I love that their app gives you tips on how to improve your driving skills and habits. Everyday I keep getting a little better which will help in the future reduce the monthly payment. The downside is for phone usage even if it’s not u using your phone while driving it tracks it as you using a mobile device. My daughter often wants to play the music through my phone when we are in the car so that may be something to be looked at in the future.
Insurer: Sonnet
By: Kris
Overall starting the claim was very…
Overall starting the claim was very simple and user friendly.
Insurer: Embrace
By: Joey Parnass
Debatable
The experience is a plus and a minus. It did great for one dog but not for the other. I'm thinking twice about leaving one of the dogs on or not.
Insurer: Figo
By: Ann