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Embrace Pet Insurance is excellent~
Embrace Pet Insurance is excellent~! The service and knowledge is over the top. Once I got the app it was super easy to send the bills. Took me seconds and the responce was even better. If you need pet insurance Embrace is the way to go. Super easy and very efficient.
Insurer: Embrace
By: Kristine Viti
It was an easy process to submit invoice
It was an easy process to submit invoice
Insurer: Embrace
By: Rich
ASPCA
I can not say much about this company yet due to me just starting with it. But so far it has been going well. I had to call them to ask about apart of my policy and they quickly answered the phone call and gave me an answer that I understood.
Insurer: ASPCA
By: Mahogane Godfrey
Embrace is an excellent pet insurance…
Embrace is an excellent pet insurance company. Superior customer service!
Insurer: Embrace
By: Steve C
Poor Billing Practices, Worse Customer Service
Update: Nationwide contacted me and fixed the issue. Kudos to their management team. I had pet insurance policies cancelled due to Nationwide's own poor billing practices and customer service. When I had a card number change result in a declined payment, I updated my payment information. Nationwide did not process the payment on the new card. I received a notice of cancellation; and e-mailed a request that all three pets be made current with the previously updated information. Nationwide only processed the payment for ONE cat, leaving the other two cancelled. When I called, they said there was nothing to be done and they had advised me that I needed to call for the other two when I submitted the email. No response to my e-mail to customer service was sent. It was not in my e-mail inbox OR Nationwide's own online document center. The phone representative just kept repeating that they had sent that reply. I do not like being lied to and will not do business with companies that lie.
Insurer: Nationwide
By: Alex Evans