219,493+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,493 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They always have the greatest customer…
They always have the greatest customer service and payment is always made so fast as I have a dog with a auto immune disease and I don’t know what I would do without pets best they are the BEST
Insurer: Pets Best
By: Charlene
Quick, Easy, great pet insurance!
i honestly thought this was a waste when we signed up for it. however, we have made a couple of claims and everything has gone just fine! they have covered what they say they will cover. here's a tip for some people on here. ACTUALLY READ your documents! if you provide the requested information how they need it, you will not have any surprises. simply ask your vet for the SOAP notes, attach it with your receipt and PROOF that you actually paid for it and you will be fine. sure, there is a waiting period....its outlined in the plan documents along with pre-existing conditions. Here's another tip! get your pet seen by a vet after getting the insurance for a complete checkup. that way you and everyone else will know what conditions already exist. In fact, MetLife even SUGGESTS this from the beginning. READ and follow instructions and you are good to go. i have no complaints. claims process is super easy. download app, use app to take pictures of receipts, upload SOAP notes, let them do their jobs, app will update you on progress. done.
Insurer: MetLife
By: ryan
I have been highly disappointed with…
I have been highly disappointed with the lack of coverage that’s offered. For the monthly fees, you really don’t receive reimbursement for any claim. Also, before I joined there was no access to what the reimbursement amount was for the wellness shots. I finally was provided this list yesterday. Well, it fell very short from what my Vet charges. So between the deductible, only covering a set amount personally I don’t think it is worth the cost. I have always supported the ASPCA and what wonderful work they do, but their insurance coverage is not worth the money! I will be canceling my policies immediately!
Insurer: ASPCA
By: Connie Beard
MetLife is the best
I’m really impressed with Met Life Their customer service is extremely helpful Fairly easy to file a claim but a little slow in processing it Over all I will continue insuring my baby with Met Life
Insurer: MetLife
By: Patricia
My claims have gone along smoothly.
My claims have gone along smoothly and timely I have used the Vet service by phone, which is very nice as well
Insurer: Pets Best
By: Eileen Johnstone
First time experience with pet…
First time experience with pet insurance and so far it’s looking good. Easy claims submission and prompt processing.
Insurer: Embrace
By: Robert
I wish they had human insurance!
Thank you so much for being an amazing pet insurance company! You truly make me feel at ease, knowing that my pups will be covered. Our pup recently got bit by a rattlesnake and I didn’t have to think twice about the pet hospital and getting anti venom because I knew Healthy Paws would cover it. So, I got to focus on his health and recovery. He is doing great now.
Insurer: Healthy Paws
By: Jill Williams
Just finalized two of my first claims
Just finalized two of my first claims. I must say I was happy with both of them. Let's see what the future says.
Insurer: Embrace
By: Terry Harrington
Fast reimbursement and simple claims process
I got pet insurance after my friend who worked at a vet clinic recommended it, and I chose Embrace after doing some research. Who knew that I would have filed two claims in two weeks after getting a new kitten that I rescued from my backyard. The first one was for her general exam (vaccinations, initial examination, blood work, stool check) and the second was for an unexpected URI! I did add the wellness package since I wanted to take my kitten in every year. The wellness package covered her first exam, and the insurance covered her URI medication costs + exam! Somehow got away with having $350 reimbursed in the first month 😭 I guess they are right when they say it’s better to be safe than sorry because! Submitting the claim was also super easy. It explains the whole process and you can just upload photos online via your portal. I got reimbursed very quickly too since I signed up for direct deposit. I also got a $25 visa gift card LOL after my first claim! Highly, highly recommend!
Insurer: Embrace
By: Grace Oh
First time pet owner and pet insurance…
First time pet owner and pet insurance buyer. Josh helped me so much and was very quick to call me back from an email with a question I forgot to ask. Definitely helped make my decision to buy pet insurance here so easy!!!
Insurer: Fetch
By: Adriana