219,498+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,498 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Filing a claim was quick and easy
Filing a claim was quick and easy! You don’t have to upload files you can simply take a picture of the bill (vet records) with your phone. Check was mailed right away! So easy!
Insurer: Spot
By: Shelly Bigelow
Very efficient and fair!
Very efficient and fair!
Insurer: Fetch
By: Debbie
First Time Buying Pet Insurance
This is the first time I've ever taken out pet insurance. I'm not able to review regarding claims/reimbursement as I've not even taken possession of my kitten yet. I will say I explored a variety of policies and Embrace has the best wellness reimbursement I found. With a kitten the wellness is by far most important (shots, neuter, chip, flea/tick meds). The others have annual caps on specific wellness care where Embrace doesn't. I spoke to Jeff who was very knowledgeable and seemed as excited about my new kitten as I am! He was also very knowledgeable about Main Coons even though he's a dog person. Lol So far I am very pleased but we will see how things progress as I make claims and my kitten ages. I do understand like human life insurance cost will go up as he gets older and hope that I can continue to afford the premiums down the road.
Insurer: Embrace
By: Robyn Bardsley
Straightforward. No games.
Spot has renewed my faith in the crummy insurance industry. I did my homework and read horror stories of tricky claims denials before going with Spot because they had more positive customer experience reviews. I wanted something with affordable premiums and more importantly, something I could actually use with real humans who will help me, when I actually needed it. Look…no one wants to buy - much less use -insurance. But when you need it, choose a company with some integrity. Who wants to keep paying premiums and then never actually get reimbursed when you need the coverage? Not me! With Spot, my naughty puppy’s accident and illness were both covered as agreed to and I got my claims approved quickly. No games, no gimmicks, no gotchas.
Insurer: Spot
By: Arlo’s Mom
Great accident and illness, meh wellness, terrible cancellation policy.
Great accident & illness plan but the wellness plan is pretty terrible, netting you basically $25/year if you even cap it out. I also docked another point because they don't let you cancel your plan online. Instead you have to call them so they can try to stop you from cancelling. I'm pretty sure this policy even violates state laws in NY and California as any service that lets you sign up online has to let you cancel online as well.
Insurer: Embrace
By: Zephan Melville
An issue was fixed very fast
An issue was fixed very fast, payout as expected. Great to have this coverage especially with a lab puppy where everything goes in the mouth!
Insurer: Fetch
By: Nikki
the easy way to submit claims.
the easy way to submit claims.
Insurer: Fetch
By: Nancy T
they do what they promise to do
If you read the fine print and understand the policy—I don’t see any reason to be upset. Every new illness invoice I’ve ever filed has been covered without an issue. It’s actually super easy to file claims too. The app lets you submit an invoice and explanation with the claim, and then the reimbursement goes through in a couple of weeks (after the deductible and coinsurance, ofc) . I am also happy with the premium I pay to take care of my baby. Her first year, the coverage they provided actually exceeded the cost of the premium I paid. I expected a premium increase because of this but I was happy to see they didn’t increase my premium. Spot is totally worth every penny.
Insurer: Spot
By: Anabel
Finally A Smooth Claim
Finally, I didn’t receive requests for additional information on a claim after I explained my dismay with their claims department and threatened to sign up with another carrier.
Insurer: Fetch
By: Christopher
Joshua Sabado was amazing and helped me get both of my dogs all signed up. He gave me options but let me choose what I wanted.
Joshua Sabado was amazing and helped me sign up both my dogs. The process was easy and no high sell tactics. Just facts and options. Price is reasonable too.
Insurer: Fetch Canada
By: Jennifer