223,404+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,404 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Ease of Reimbursement
It’s been extremely easy submitting and getting reimbursed from Fetch, got my cats ongoing illness!
Insurer: Fetch
By: Chrystie Raisner
Simple and efficient
It was very easy to submit my claim for Leila being spayed.
Insurer: Fetch
By: Teri Taylor
Love Fetch
Love Fetch. Easy to submit claims. My favorite. ❤️
Insurer: Fetch
By: None
Always professional
Always professional, honest and easy to use. Customer service is great!
Insurer: Embrace
By: jack steele
Spot pet insurance can do better in…
Spot pet insurance can do better in terms of working closer with service providers (vet clinic, pet hospitals, etc.) to let them submit the claim documents related to diagnoses and treatment of the pets on behalf of the pet owners. So the providers get paid directly from the Spot insurance company, like others do.
Insurer: Spot Canada
By: Gennady Mourzikov
Handled with Care
I recently submitted claims that were unfortunately about the untimely passing of my beloved pet. In difficult times like that, the last thing I wanted to deal with was pushback or back and forth from an insurance company - luckily with Pets Best, everything was easy. I was able to quickly submit the claims, forward records, and receive my pay out all without having to get on the phone and haggle and explain details of a deeply tragic and sensitive topic. My claims were processed quickly, and they even took it upon themselves to reimburse and prorate my payment for the month that my beloved pet had passed without even having me ask. Attention to detail like that is such a welcome experience. I will be recommending Pets Best to everyone I know with a fur baby
Insurer: Pets Best
By: Milan
I purchased my pet insurance in good…
I purchased my pet insurance in good faith. Submitted a claim that said I would receive my reimbursement within 5 days. It’s been over two weeks. I asked about it and was told they needed a medical history. All I took my pet in for was vaccinations that were needed. No medical history of illness just needed his shots to protect him. Still never received payment…
Insurer: Pumpkin
By: Deanna Bazan
Disappointing claim service
They rejected a claim because they hadn't received past vet records, though we had sent them. I re-sent and they said they had received would review and expedite claim. That was 7 weeks ago, after I was told that now they did have the records. They just keep saying the same thing and do nothing. Very disappointing.
Insurer: ASPCA
By: Janice
Poor first impression
After getting my puppy, he had some tummy troubles. Pets Best denied all related claims. Because he contracted this illness during the 14 day waiting period it was considered an existing condition. Doesn't matter that my policy effected date was the day I received him. I really regret going with Pets Best.
Insurer: Pets Best
By: Kristi