219,678+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,678 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Zero Stars!!! Find Another company
Zero Stars!!!! Submitted first major claim for teeth cleaning and tooth extract because it was cracked. my dog is a heathy 4yr mix and all up to date with yearly check ups and shots. The adjuster told me there was a remark in his history prior to the service starting that a vet had marked he had minor tartar but that was not his normal vets office but we went there for an emergency. I called my normal vet and asked if they ever noted a tarter issue and they said no as they would have talked to me about it. I have been paying monthly for a premium plan and thinking this will help for any major issues but when it came time to pay they came up b.s. to not pay out. I will be moving to another company ASAP.
Insurer: Embrace
By: Dog Lover
This is a great insurance for our dogs…
This is a great insurance for our dogs Arlo & Annie. I just sent another claim in for both of them.
Insurer: Embrace
By: Constance Garcy
First claim/first time with insurance experience-
I am new to having pet insurance . The claims were super easy to do . I was worried it would be hard to do since drop down boxes for your claim. The process was so easy… they were so fast with reviewing the claim and the money was in my account in a few days. I did have questions about my policy and a claim for surgery I was going to have to make. I called the customer service line. I didn’t have to wait and the woman helping me was so helpful and kind (and patient ) bc I had soooo many questions . I was alittle skeptical starting my first claim but the experience I had was amazing . ( I don’t normally do reviews but always look at them but wanted to write one so I can help someone who is reading this) During a super stressful time with my dog needing surgery this part of the process was so easy and no stress . 10/10 recommend
Insurer: Figo
By: Amy
Easy to file a claim
Easy to file a claim. Appreciated that!
Insurer: Embrace
By: Joanne Jovovich
Easy online claim
Making an online claim was very easy and took a short amount of time.
Insurer: Embrace
By: Patrick Clark
Love Healthy Paws
They are easy to deal with and pay out exremely quickly. They recently covered 90 percent of 2 major surgeries. Lifesavers!
Insurer: Healthy Paws
By: Lorin
Highly disappointed in this company
Highly disappointed in this company. 5 claims were submitted and they covered only 1. They claimed "pre-existing condition" and denied the whole claim instead of covering what was NOT pre-existing. No one even tried to contact me.
Insurer: Spot
By: Mary Adams, Grace Realty Group
The only problem is getting through to…
The only problem is getting through to you. I am a person who needs to talk with someone, when I have a problem understanding or getting my phone to cooperate. I finally found the phone # , but I feel It should be given clearly and in several places. "You can contact us..." More than on line, text or email. When I did get through I was so happy 😊 and thankful for the helpful information I received; that would have been distressful for me to get it any other way. My portal in great. Love all updates ❣️ Have not been able to use the insurance, yet. But I feel confident with ASPCA. I LOVE MY DOG. A BLESSING FROM GOD ✝️ So is ASPCA!😊
Insurer: ASPCA
By: Deborah Lankford
Wonderful experience very understanding.
Wonderful experience very understanding.
Insurer: Sonnet
By: Angelina
I just recently signed up for this pet…
I just recently signed up for this pet insurance, and have submitted one receipt for Veterinary visit. It was rejected because they need all my records from every single Veterinary visits she has ever had, and I’m finding it very difficult to negotiate what needs to be done. I am giving it one more try, but they are making it very difficult in my opinion.
Insurer: ASPCA
By: Judy handley