219,678+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,678 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Amanda was an amazing customer service…
Amanda was an amazing customer service representative. She was so helpful and answered every question I had. She was very knowledgeable and caring and it was a pleasure working with her. I would highly recommend Amanda Mello. 10/10 service!
Insurer: Fetch Canada
By: Johnathan
Fetch fan for life
Amanda was personable, kind, well-informed, and happy to help. You can tell she cares deeply about pets and wants the best for everyone.
Insurer: Fetch Canada
By: Olivia Wren
Megan was the representative
Megan was the representative. She was very attentive and empathetic to my circumstances in terms of trying to get my account squared away.. I appreciated that she with the extra mile to explain my circumstances in order for me to be able to call back in to make the necessary payments. As a whole, I’d really do appreciate Fetch insurance for my my dog Paris so thank you for understanding.
Insurer: Fetch
By: Stephanie Dortch
IF YOU ARE CHOOSING A PET INSURANCE POLICY, DO NOT SELECT EMBRACE. THEY ARE A SCAM AND A RIP-OFF COMPANY
I opened a policy and paid my initial premium for my dog, Stella Blue, on 10/28/24. On Nov. 2, 2024, she had a traumatic neurological emergency which required a full day of tests, MRIs and treatment. By the ond of the day (11/1/24) I had incurred almost $7,000 in medical expenses, including about $5,000 for an MRI on Stella Blue. EMBRACE REFUSES TO REIMBURSE ME FOR ANY OF THESE EXPENSES. IF YOU ARE CHOOSING A PET INSURANCE POLICY, DO NOT SELECT EMBRACE. THEY ARE A SCAM AND A RIP-OFF COMPANY
Insurer: Embrace
By: David Federle
I paid for pet insurance
I paid for pet insurance. They wanted money upfront. Paid 53 and 24 dollars. Then I change my mind after 2 days canceled coverage. Got full refund. Now it's going on 6 days without my money returned to me. Crazy u take my money but can't gave it back thanks
Insurer: Embrace
By: Joshua Cruz
Nationwide will more than double the cost of your monthly plan
Incredibly disappointed in Nationwide. I started with Nationwide six years ago when I was working for a company that offered pet insurance through them. I have since left the company but stayed with Nationwide because they had done such a great job covering my pet. My costs went up incrementally each year but I was fine with that. This past year, my plan went from $140 a month to $260 with no notice other than the usual auto-renewal. I called because I was positive it was a mistake but nope. Cancelled my policy and found another one with more coverage at a fraction of the cost. It's really a shame because I was hoping they were better than that. Regarding the response, Nationwide has achieved record sales the last three years in a row so I don't think the rate increase is necessary for "competitive rates and comprehensive coverage." Which is fine. Businesses want to make a profit. But lets just be honest about that.
Insurer: Nationwide
By: Megan O'Brien
Cancelled policy
They started out amazing when they said $50 would fall off my deductible every year I didn'thave a claim... starting at 32 when she was a puppy then 46 and now 80 a month. My Paisley is 4 and has never had a claim. They make up that $50 in no time. I can't imagine what premiums would be in a few more years. I cancelled my policy and have gone with another company with the same policy for $41 a month.
Insurer: Embrace
By: customer
We appreciate knowing we have your…
We appreciate knowing we have your service. MBKS
Insurer: Fetch
By: Michelle
I am giving 5 stars because the agent was understanding and thorough. He was caught off guard by the subsequent offers I received from the company and was very professional.
I am giving 5 stars because the agent, Josh was great. I spoke with Josh last week and got a quote for $43.48 a month for coverage. Between the time that I called and today, I got 3 emails from the company saying that I could get the illness/accident coverage and wellness coverage for $43.48 a month. The last email saying the wellness would be covered was yesterday 11/4/2024. I went to sign up for the insurance and the wellness coverage was not included. I called Josh and he said he was unaware of the "promotion.' I sent hime the 3 emails and he said he would look into it. I ended up purchasing the insurance without the wellness package, but feel as though the company was quite misleading and the emails put your selling agent in a difficult position.
Insurer: Fetch
By: Lia Saroyan