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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Limit on pet's age for illness coverage was not disclosed online
I enrolled my two dogs for insurance last year in October and cancelled both. I did the enroll process online and chose illness coverage, accidents and wellness. My surprise was when I got the policies the illness coverage was denied due the age of my dogs, however when I did the enrollment online they never disclosed to me that there was a limit on the pet's age. They need to disclose this online when you input the pet's age and not after the enrollment.
Insurer: Nationwide
By: Kevin Benitez
Best service paid
I really enjoyed paying for health insurance for my pets, Paco and Samy. Everything is very easy and fast through the app. They cover most of my services, and I feel very secure paying for my dogs' health insurance because they always cover any medical expenses at the vet. Spot is the best!
Insurer: Spot
By: Karla
Processed my claim in a timely manner…
Processed my claim in a timely manner and cancelled my insurance after my dog passed so I wouldn't have to.
Insurer: Spot
By: Chelsey Iglecias
Frendly service
Art on the phne was very friendly and helpful.
Insurer: Nationwide
By: Ms Elaine Sadowski
Awesome!
Extremely fast and easy- I provided all paperwork they requested and the claim was processed in a couple of days. Definitely would recommend.
Insurer: Spot
By: Katie Ricketts
Pet Insurance
I was always hesitant to get pet insurance. It only took me 20 years to realize what a no brainer is can be based on my friends' experience with pet insurance. Stumbled upon SPOT from 2 separate people and decided to get insurance for BOTH of my dogs. It is a no brainer for sure. I can't believe it took me this long to realize, but I guess better late than never.
Insurer: Spot
By: Neda Yarnall
Very easy to submit claims I've not had…
Very easy to submit claims I've not had to deal with customer support because of that and that in turn makes Sambuca and Soco very happy !
Insurer: Spot
By: Melissa Emery
Super quick processing...no…
Super quick processing...no hassle...would highly recommend SPOT to any pet owner!
Insurer: Spot
By: Jeffrey Forrest
It was my first time getting home…
It was my first time getting home insurance after purchasing my home. However, I decided to leave because the insurance price was higher than that of other companies. The customer service representative, Sarnia, was exceptional. I want to compliment her for her outstanding service. She was kind, understanding, and truly considerate of my situation. During our call, I genuinely wanted to stay with the insurance company because of her. However, in the end, I decided to leave due to the cost.
Insurer: Sonnet
By: Bill C