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Response time is very good.
Response time is very good.
Insurer: MetLife
By: customer
Always a smooth online transaction
Always a smooth online transaction. I just sent the vet bill, and then get compensated.
Insurer: MetLife
By: customer Chuck
MetLife Pet Insurance is A+
MetLife Pet Insurance is always responsive to my questions and claims. They appear to be genuinely concerned about my pet's well-being. Customer service representatives are well-trained and knowledgeable. Good value for pet insurance. Online Vet Chat is an added benefit.
Insurer: MetLife
By: Rhonda
Karley was very sweet and helpful in…
Karley was very sweet and helpful in starting my insurance plan
Insurer: Fetch Canada
By: megan
Always very prompt and caring
Always very prompt and caring. Never had a problem with submitted claim. From all the horror stories I hear from pet owners this is the one you should have so no headaches
Insurer: Embrace
By: Ron Arpino
The turnaround time was quick!
The turnaround time was quick!
Insurer: MetLife
By: Molly
It was easy
It was easy! Answer a few basic questions, and instantly a quote.
Insurer: MetLife
By: Elaine
Informative and straight forward
Informative and straight forward. Easy to select best option.
Insurer: MetLife
By: Kristi Kirk
I like the company but my policy was…
I like the company but my policy was canceled because my card was inactivated. In their message they said they attempted to call me to remedy the situation. If this happened, they never left a message as to who they were, etc. I never received an email to my knowledge either. This should not have happened!
Insurer: MetLife
By: AA