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An absolutely wonderful experience!
I had the absolute pleasure of speaking with Aileen Andino today regarding insurance for my pet Joey. Aileen patiently answered all my questions and provided me with detailed information about the plan. She definitely went above and beyond with me and I truly appreciate her, her professionalism as well as her knowledge. Thank you Aileen. You are a true asset to the Fetch family.
Insurer: Fetch
By: Linda Q
MetLife Insurance has been great
Overall great experience.
Insurer: MetLife
By: Aditya Kini
Mocha's own health insurance
Easily enrolled my kitten in her own health insurance policy
Insurer: Nationwide
By: Leslie Peace Lawrence
easy to enroll and get insurance
easy to enroll and get insurance
Insurer: Prudent Pet
By: LSHELTONNCGMAIL.COM
I was initially skeptical about pet…
I was initially skeptical about pet insurance in general, but now that I'm facing a major medical issue with my fur-baby, I couldn't be happier to have this financial assistance to make the best care available to him.
Insurer: Trupanion
By: William
Keeping me informed throughout the claim process
Keeping me informed throughout the claim process. I really appreciate that MetLife acknowledges my claim submission, let's me know they are working on it, let's me know if they are still waiting for my veterinarian to provide the SOAP notes, then closes the loop with a communication that my claim was complete and my check will be direct deposited via Zelle. Super easy process, and user friendly mobile app!
Insurer: MetLife
By: Melanie S.
DO NOT RECCOMEND!!
UPDATE: Wow, did you see how fast I got a response to a negative review, but can't get a reply as a paying client re: any questions to my policies or claims??? And yes, we can change plans or premiums, but if you read the reviews of anyone who has tried it just gets even worse and MORE costly!! And your description the "Wellness Program" is totally bogus! You say "It reimburses for routine and preventative care". REIMBURSES???? How can it reimburse when it's our own money??? And then you take any remaining funds that are not used at the end of the year. Don't try to spin it any other way than misleading and stealing! ----------------------------------------- They're just a greedy corporate machine that cares more about profit than the health and well-being of our pets. And this is evidenced by how all they do is defend their shady policies in these comments. Not once have they admitted fault and helped a policy holder, instead they just spew their excuses and make no concessions! First they lure you in with low monthly premiums for the 1st year then raise them a ridiculous, and unfair amount every.single.year! And do not give the BS excuses for changing info on pet breeds, and certain states approving your insane increases because that is just a load of crap. When trying to get reimbursed for treatments or medications they constantly deny, deny, deny!! And DO NOT let them talk you into their "wellness" program!!! It benefits no one except them!! You pay into the wellness program with your OWN money, use it to pay for all of the many many things they don't cover, but at the end of the year if you have unused money in the wellness account, THEY KEEP IT!!!! This is a direct quote from their website "Any unused amount of the annual maximum will not roll over and is non-refundable." How is this "wellness" program a benefit to the policy holder? It's not! It's only a benefit to Embrace. I had to take a pet to the ER and the medication the ER doctor thought was the best medication to treat my pet happened to be an over-the-counter medication and not an Rx and Embrace refused to cover it! So now they know better than our vets what's best for our pets? Why should it matter if the RECOMMENDED medication is an FDA approved Rx or not? It's what THE VET recommended! Just wrong wrong wrong. And don't even get me started on how IMPOSSIBLE it is to contact anyone at Embrace!!! I tried for over a week via email, the claims portal, the online chat feature, etc and NO ONE would get back to me. But they have TONS OF TIME to comment on all the negative reviews they get here! Unbelievable. I DO NOT RECOMMEND EMBRACE!
Insurer: Embrace
By: kl
I just signed up for the 3rd dog!
I had this insurance for my two other dogs. Once I figured out the process for submitting claims, I was really glad that I had it. I just signed up for my new dog.
Insurer: MetLife
By: DG
Fast claim processing
Fast claim processing
Insurer: MetLife
By: HOLLY GREENE