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Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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PETS BEST
Very happy with Pets Best. I just wish they’d cover holistic meds. Pharmaceutical drugs are becoming less and less popular.
We have used Embrace for many years
We have used Embrace for many years. The claims process is simple, explanations and reimbursement is quick. What more could you ask for?
Insurer: Embrace
By: Gregory Williams
Filed claim
Filed my claim and had answer shortly that you received it. Never had a problem. I tell my friends about fetch and tell them to get it.
Insurer: Fetch
By: Valued Customer
Embrace Pet Insurance was the best…
Embrace Pet Insurance was the best thing I ever did. Never had insurance for my pets before. Their representatives have been so helpful, nice, professional and their website makes submitting forms very easy.
Insurer: Embrace
By: joyce
They just don't want to hear from you
Standard insurance company treatment: they are very quick at taking your money and very slow whenever you need to contact them. They ask repeated questions and personal information whenever you call. I was put on hold for 20 minutes just to hear that they had just closed and I had to call back the next day. I really don't understand why it takes 3 phone calls and 2 hours of my time just to cancel a policy I no longer need and never really used. I'll definitely stay away from Sonnet next time I need insurance.
Insurer: Sonnet
By: Alex
Quick turnaround on getting reimbursed
Quick turnaround on getting reimbursed
Insurer: Spot
By: Melinda Powers
Basically, No Admin Time!
I have two dogs, one with severe allergies. MetLife makes it SUPER EASY to submit claims. I never need to track, follow up or worry about coverage. One less thing "to follow up on" is fantastic.
Disappointing Experience
I’ve been paying over $120 a month for insurance on my two dogs, and unfortunately, my experience has been incredibly disappointing. My dog, Emmie, has had some mild itching, and when I submitted a claim, I was told it was considered a pre-existing condition due to “year-round” itching. However, I explained that this was caused by a shampoo issue with her groomer, and after changing shampoos, the problem cleared up. I called and did an appeal, and even had the vet write a letter explaining that there was no diagnosis of a skin condition and that this should not be considered a pre-existing issue. Despite all this, they still denied the claim. They did pay for her food at first but then reprocessed the claim after I asked why they weren't covering her allergy medication—and ended up denying the food too.
Insurer: MetLife
By: Jessica
Multiple claim management on my Yellow Lab
This has been about my 10th claim on my yellow lab with cancer. She's had a C-T scan, leg amputation, and now is undergoing chemotherapy. All the claims have been promptly paid...within 1 or 2 days. I've let to speak to anyone. It takes less than 2 minutes to submit a claim. Embrace has been outstanding. I highly recommend them.
Insurer: Embrace
By: Bicar
Love HealthyPaws
I cannot recommend Healthy Paws Insurance enough! Based on my personal experience, they are hands down the best pet insurance out there. What really stands out is how fast they process claims – often accepting them in less than 2 days! This level of efficiency is a huge relief, especially when you're dealing with the stress of pet emergencies. Their coverage is absolutely top-notch. With my 90% coverage plan, I've saved so much on vet bills, especially after multiple ER incidents with my dog. Pet care can get incredibly expensive, but Healthy Paws has made it so much more manageable. The peace of mind I get knowing that I’m covered when unexpected things happen is priceless. I highly recommend that anyone who gets a pet should get Healthy Paws Insurance right away. It’s honestly a game-changer for your furry friend's health and your wallet. If you're looking for reliable, fast, and comprehensive pet insurance, look no further – Healthy Paws is simply the best!
Insurer: Healthy Paws
By: Mehrnoosh