222,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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In the beginning
In the beginning, I was having a lot of issues trying to get my claims to process because my veterinarian didn’t make his notes. I guess a specific way that they wanted it and regardless of me asking him to add more detail he didn’t do it so I lost out on a lot of money the first year or two, but I’m glad that they eased up on the information that they need and started to accept the notes that I’ve been getting from my veterinarian and submitting them so at least I’m getting something back so I do appreciate that.
Insurer: MetLife
By: April Arnold
Loved it And very Easy to use there…
Loved it And very Easy to use there staff on call is also very good, knowledgeable and friendly
Insurer: Sonnet
By: Shreya Marva
Very User-Friendly
Submitting claims is easy through the app and decisions are made quickly with reimbursement being deposited to my account within a day or two.
Insurer: Figo
By: Geoffrey
Very easy to sign up
Very easy to sign up. Was able to chat with a representative and get my questions answered prior to enrollment.
Insurer: MetLife
By: Felicia Godolphin
Missing invoice isn't missing
Got a notice about a missing invoice when the invoice we received is attached. Feels like a stall tactic to push back paying out.
Insurer: MetLife
By: Jeremy
Simple to submit claims/receipts
Simple to submit claims/receipts, updates throughout each claim process! Excellent service!
Insurer: Fetch
By: Lisa
good on claims pay out
They have done my claims well and most of the time fast
Insurer: Pumpkin
By: Elsie
Great customer service
Great customer service. Simple to use, the app is extremely user friendly. Turn around is speedy and very convenient.
Insurer: MetLife
By: Erin
Easy and quick!
My first claim was handled quickly and so easily!
Insurer: MetLife
By: Julie S.
Thankful
MetLife has been great. I was a previous customer to two companies and MetLife far exceeds both. The claims process and reimbursement is seamless.
Insurer: MetLife
By: Marisa D