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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

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Most selected providers in "November, 2025"

14.4% Pets Best 11.13% Embrace 9.98% Figo 9.79% Fetch 8.83% Lemonade

Providers with highest rating

Embrace

20,342 reviews

4.9

Healthy Paws

10,808 reviews

4.9

Fetch

27,507 reviews

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Pets Best

14,177 reviews

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Trupanion

63,026 reviews

4.8

Category with most reviews

23,342 Payment Experience 104,505 Claim Coverage 122,826 Customer Service 37,837 Price Satisfaction 14,700 Other

Verified November 25, 2024

Healthy Paws is the best!

Healthy Paws has always been there for us and especially recently with one of our cats who has been battling multiple tumors/cancers the last few years. The number of diagnostics and treatments she has had to have would have broken the bank, but Healthy Paws covered 80% minus exam fees! Incredible! Our cat is still going through chemo but is doing really well thanks to Healthy Paws. We will never not have pet insurance again for any pet and will always choose Healthy Paws knowing how great they have been to us over the years. Yes, the premiums do increase each year, but they do for my other insurances too, like human medical, auto, home, etc. Thank you Healthy Paws!

Insurer: Healthy Paws

By: Ann Nordahl

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November 25, 2024

I feel scammed

The process of submitting a claim is simple, however when your company needs more information, they should reach out rather than terminating a claim leaving me contacting them multiple times and sending information multiple times before getting a response. Additionally, pathetic excuses have been made to avoid providing coverage.

Insurer: Pets Best

By: Rachel Blumel Rice

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Verified November 24, 2024

Quick response

I appreciated the quick response to our claim and the fact that the charges for our dog's annual checkup didn't have to count against a deductible. Thank you!

Insurer: Spot

By: Mdngcrwd

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November 24, 2024

Stay away from MetLife dog insurance

We first signed up with MetLife on December 29, 2022, for a pet insurance policy with 100% coverage and a $200 annual deductible. The monthly premium was quoted at $65.36. Our dog, a Great Dane mix, had just turned one on October 31, 2022, and had no pre-existing conditions at the time. When it came time to renew the policy on December 29, 2023, the coverage remained the same, but the premium increased to $90.30/month — a 38% hike. When I reached out to MetLife, I was told the increase was due to rising veterinary costs in our area. We accepted the new rate and moved on. However, on November 23, 2024, I received an email stating our policy would renew again on December 29, 2024 — this time with a new premium of $182.20/month. That’s a 100.17% increase from the $90.30/month we were paying just one year ago! I called MetLife on November 24, 2024, to ask about the drastic rate hike. I spoke to two representatives. The first couldn’t explain which factor contributed to the 100.17% increase, while the second claimed the hike was due to our dog’s age — he turned 3 years old on October 31, 2024. They also mentioned that location and breed could affect rates, but neither could provide specific details on how these factors applied to our situation. In the end, the decision is yours, but based on these facts, I would not recommend MetLife dog insurance to anyone!

Insurer: MetLife

By: Mira

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November 24, 2024

It has been so easy to submit claims

It has been so easy to submit claims. Intuitive, quick, and seamless.

Insurer: Embrace

By: Deanna Cornelius

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Verified November 24, 2024