217,980+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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No worth the time or expemse
I have submitted 3 claims totaling over $1000.00; to date have been credited $97.00. It's a constant struggle to get a claim reviewed; seems most adjusters glance over a claim use any excuse to deny payment. With a monthly premium of $100.00 and footing the bills myself, I can't see where this is benefiting me or my ageing pet.
Insurer: Embrace
By: oldsarge scouts out
Easy
Easy, helpful, compassionate and I’ve had great coverage from them.
Insurer: Embrace
By: Amy Kepes
Extremely easy and quick to process claims.
Great insurance for your pet. Easy to submit claims and quick.
Insurer: Embrace
By: Brenda C.
Never had pet insurance before
Never had pet insurance before! But I love how easy and seamless this is!
Insurer: Embrace
By: Camrynn Risley
Submitting a claim is very easy online…
Submitting a claim is very easy online and I have had good experiences with coverage. Embrace has been well worthwhile.
Insurer: Embrace
By: Kim Henning
We are new to Prudent Pet
We are new to Prudent Pet, but as a starter, there was a good balance between coverage, deductible and costs. I do wish they had a direct pay with the vet, but I think this is still the right decision.
Insurer: Prudent Pet
By: Anne
Unacceptable Wait Times but Claim Paid
I have been with Pets Best for 3.5 years now. For the first 2.5 years, I had no complaints but since they were bought out by a different company, their service has been extraordinarily slow. My dog had surgery on 8/27 and I submitted the claim for the procedure the very next day. At midnight on the 42nd day (the very last day of their promised turn around time) I received a notice that my claim was closed because they couldn't contact my vet. The next morning, I was able to contact my vet and get them the missing paperwork within 3 hours. The only reason it took so long is because Pets Best made me wait 1 hour to talk to a rep to figure out what paperwork was missing and another 1.5 hours again to tell another rep that I had submitted all of the paperwork. Additionally, the vet said they had never been contacted, so I am wondering if Pets Best ever even reached out to them. After waiting for another 30 days, they finally processed my claim. I will say that they did fully cover my dog's surgery as promised in my policy but it took close to 3 months and several hours of waiting and following up to ensure that the claim was processed.
Insurer: Pets Best
By: Jainita Patel
Great insurance company
Great insurance company, it's the best :)
Insurer: Sonnet
By: Aziz Zeglam