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Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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NOT HAPPY AT ALL
I was so glad to get pet insurance to be at ease. My fur baby needed a special surgery because he could not be neutered the normal way. They will NOT cover his special surgery or the $300 ultrasound required before the surgery.
Insurer: Embrace
By: Michelle Jacquet
Healthy Paws Saved Our Pup
We no sooner adopted our rambunctious puppy and got him established with Healthy Paws, than he had a freak accident involving a friendly game of tug with a large dog and broke the growth plate off his femur, requiring a total hip replacement. Healthy Paws was a Godsend. They never questioned a bill. Always processed our claims within 48 hours, and we always had a direct deposit payment 24 hours after that. I am not sure we could have given this beautiful puppy a chance for a normal life without Healthy Paws.
Insurer: Healthy Paws
By: Goose
It ain't what it used to be
I got healthy paws when I first signed up with them 10 years ago for my that was eight weeks at the time. Unfortunately, he was diagnosed with the bladder stone that he couldn't pass and so we had to have surgery. In order to have surgery you need to have a preop exam where they found a heart murmur. Because I had I insurance I had him evaluated by a cardiologist who diagnosed dilated cardiomyopathy. While he is on a lot of medication after the diagnosis his monthly bill was $58 it went to 85 and then it went to one 158.00 which seemed reasonable because I have been a policyholder with them for 10 years. I got a notification from healthy paws in June apprising me that the monthly premium for him was going to go up from $158 a month to $237 a month. And, significant amount of time had not passed from the 158 monthly amount to the 237 monthly amount.When I contacted them they couldn't give me a straight answer as to why such a significant jump in the monthly payments despite his medication and regimen not changing. The customer service representative could not really give me a straight answer and and eventually admitted that there are no regulations, statutes, or case law that prevents them from raising premiums without a cap. When I press a little more about those the customer service representative felt inclined to hang up on me. Well I have considered lowering from 90% coverage with a $250 deductible to 70% coverage and $1000 deductible. But in thinking about their significant Price increases without having a cap, I worry that if I lower the coverage they could just bring it back up to the $237 and then I have lower coverage because I cannot you can go down here to make matters worse, six month old puppy I had for six months and the premium started at $32. I've had a little over a year and it has increased to $48 and she has not even met her deductible. Nor has she filed a claim. I'm giving this review three stars because I used to be amazing with quick reimbursement but over the years they're pricing creases are deplorable and their custom service is no better.
Insurer: Healthy Paws
By: Beezly Do
Happy First-time Claim Experience
First experience with the claim process and it was smooth and timely (within 10 days). Reimbursement was processed via direct deposit within promised time window.
Insurer: Fetch
By: Mona Yuan
Everything is easy and payment was quick
Everything is easy and payment was quick
Insurer: Fetch
By: Ren
Would highly recommend SPOT insurance based on our recent experience.
Our little dog Wally made it to the ripe old age of 12 years old without ever having any veterinary problems until this summer. He had an acute onset of glaucoma which we later found out was caused by a tumor in the iris. Having his eye removed was a very emotional experience and the vet bills totaled a little over $6,000. SPOT was amazing, their customer service excellent, and after our $1,000 deductible was paid, they reimbursed us 90% (the payout was also very fast). I am so thankful that I found SPOT insurance & highly recommend this company. Thank you to all those at SPOT for helping to ease the financial stress of our pet's surgery & care.
Insurer: Spot
By: ilene graves
Processing a Claim.
Spot Insurance is very fast in processing claims. The process is efficient.
Insurer: Spot
By: VINCENT QUINONES
10/10 would recommend to a friend
10/10 would recommend to a friend, super convenient and helpful
Insurer: Spot
By: Ana
Very thorough explanation by the…
Very thorough explanation by the compassionate representative
Insurer: Prudent Pet
By: sushichangmomgmail.com
Thank you for following through
Thank you for following through. After they received my vet notes. They processed and paid the claims quickly.
Insurer: Embrace
By: David Hall