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I think it's great that you pay the…
I think it's great that you pay the animal hospital or vet directly instead of reimbursing me. Believe me, that is such a relief.
Insurer: Trupanion
By: Theresa S.
Great Customer Service
I have always given Enbrace five stars. Maybe it was volume related, but the time of reimbursement was a bit longer then usual, even after I went to the Vet to get the added info that was required,
Insurer: Embrace
By: Alan Such
On the fence with Embrace
On the fence. My baby takes allergy medicine because he gets itchy. Embrace predetermined this as a pre- existing condition . Which means they will not cover his medication, whatever I knew that going in. However he came down with a double ear infection last week and they would not cover because they attributed it to his dermatitis. Ridiculous my vet said it was bacteria in his ears has nothing to do with his allergies. For the premiums I pay, this is blatant looking for excuses not to pay. I’m going to be looking at other insurance companies to see if I want to stay with embrace. The stretch between dermatitis and ear infections is just ridiculous.
Insurer: Embrace
By: Lori McBrayer
Great Service
I have used Pets Best for seven years and have always had great service, ease of claim and prompt payments. Highly recommend!
We're very happy with Embrace!
We're very happy with Embrace!
Insurer: Embrace
By: Victoria Lynn Berdnik-Atkinson
This company will find incredible excuses in order to avoid paying a claim
Worst customer service ever!!!
Insurer: Pets Best
By: Eli
Great pet insurance
Last year my cat, Joey, needed an ACL repair. Major surgery, rarely in cats! MetLife covered the surgery expenses at the best, most highly recommended surgeon in the area. They also covered all his recommended treatments, including laser and physical therapy, and follow-up. No questions asked, as long as the surgeon felt it was necessary. The customer service was excellent. Yes, it wasn’t the least expensive, but the coverage was excellent! Joey is fully recovered and back to playing!
Insurer: MetLife
By: Joanne
Easy and fast response
Easy to submit a claim, with review and approval very fast. Extremely satisfied. Great value with reasonable premiums, ensuring peace of mind if your fur baby needs medical attention.
Insurer: ManyPets
By: Laurie C
It is so easy to submit a claim and a…
It is so easy to submit a claim and a very quick response. Thank you Embrace!!
Insurer: Embrace
By: Linda Leach
A life saver for my cat
My cat has many health issues that are complex and chronic.. I have to manage them with both medication and alternative medicine, like holistic methods, i.e. chinese herbs and acupuncture. MetLife has been covering it all, and it is not hard to submit to them either, like with other companies. Super simple, and it is covered. For my cat, who has had serious issues her entire adult life, it has been a life saver to have the insurance and to be able to use all modalities of veterinary medicine. She is now 14 years old and still going strong. I switched my other cats from Embrace to MetLife too because of the ease of submission. And it was slightly cheaper.