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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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5 stars for Jenn!
I am a new pet owner, so a first time buyer of pet insurance. I am so happy that I chose Fresh Pet. All of my interactions with representatives have been great. Today I spoke with Jenn, and she was so helpful and patient in answering all of my questions and walking me through the process of submitting a claim. I can’t say enough about how wonderful she was! I wish all companies had customer service representatives like Jenn. It would make life a lot easier!!!
Insurer: Fetch
By: Karen Wade
5 stars for Jenn!
I am a new pet owner, so a first time buyer of pet insurance. I am so happy that I chose Fresh Pet. All of my interactions with representatives have been great. Today I spoke with Jenn, and she was so helpful and patient in answering all of my questions and walking me through the process of submitting a claim. I can’t say enough about how wonderful she was! I wish all companies had customer service representatives like Jenn. It would make life a lot easier!!!
Insurer: Fetch
By: Karen Wade
5 stars for Jenn!
I am a new pet owner, so a first time buyer of pet insurance. I am so happy that I chose Fresh Pet. All of my interactions with representatives have been great. Today I spoke with Jenn, and she was so helpful and patient in answering all of my questions and walking me through the process of submitting a claim. I can’t say enough about how wonderful she was! I wish all companies had customer service representatives like Jenn. It would make life a lot easier!!!
Insurer: Fetch
By: Karen Wade
5 stars for Jenn!
I am a new pet owner, so a first time buyer of pet insurance. I am so happy that I chose Fresh Pet. All of my interactions with representatives have been great. Today I spoke with Jenn, and she was so helpful and patient in answering all of my questions and walking me through the process of submitting a claim. I can’t say enough about how wonderful she was! I wish all companies had customer service representatives like Jenn. It would make life a lot easier!!!
Insurer: Fetch
By: Karen Wade
5 stars for Jenn!
I am a new pet owner, so a first time buyer of pet insurance. I am so happy that I chose Fresh Pet. All of my interactions with representatives have been great. Today I spoke with Jenn, and she was so helpful and patient in answering all of my questions and walking me through the process of submitting a claim. I can’t say enough about how wonderful she was! I wish all companies had customer service representatives like Jenn. It would make life a lot easier!!!
Insurer: Fetch
By: Karen Wade
5 stars for Jenn!
I am a new pet owner, so a first time buyer of pet insurance. I am so happy that I chose Fresh Pet. All of my interactions with representatives have been great. Today I spoke with Jenn, and she was so helpful and patient in answering all of my questions and walking me through the process of submitting a claim. I can’t say enough about how wonderful she was! I wish all companies had customer service representatives like Jenn. It would make life a lot easier!!!
Insurer: Fetch
By: Karen Wade
5 stars for Jenn!
I am a new pet owner, so a first time buyer of pet insurance. I am so happy that I chose Fresh Pet. All of my interactions with representatives have been great. Today I spoke with Jenn, and she was so helpful and patient in answering all of my questions and walking me through the process of submitting a claim. I can’t say enough about how wonderful she was! I wish all companies had customer service representatives like Jenn. It would make life a lot easier!!!
Insurer: Fetch
By: Karen Wade
5 stars for Jenn!
I am a new pet owner, so a first time buyer of pet insurance. I am so happy that I chose Fresh Pet. All of my interactions with representatives have been great. Today I spoke with Jenn, and she was so helpful and patient in answering all of my questions and walking me through the process of submitting a claim. I can’t say enough about how wonderful she was! I wish all companies had customer service representatives like Jenn. It would make life a lot easier!!!
Insurer: Fetch
By: Karen Wade
5 stars for Jenn!
I am a new pet owner, so a first time buyer of pet insurance. I am so happy that I chose Fresh Pet. All of my interactions with representatives have been great. Today I spoke with Jenn, and she was so helpful and patient in answering all of my questions and walking me through the process of submitting a claim. I can’t say enough about how wonderful she was! I wish all companies had customer service representatives like Jenn. It would make life a lot easier!!!
Insurer: Fetch
By: Karen Wade
Terrible policy don't be fooled as…
Terrible policy don't be fooled as other reviews have mentioned. I thought it would be the best pet insurance co because they are connected to USAA. They are not! I have only had my policy one year NO CLAIMS. They raided my monthly payment from $72 to $135. NOT ACCEPTABLE. I could have gone with a different company but I didn't because of the USAA connection. Not sure what to do now that my pet is another year older. Totally deceived .
Insurer: Embrace
By: Traci LoGiudice