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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Has what I want for a reasonable price
Has what I want for a reasonable price
Insurer: Nationwide
By: customer
Alicia - 5+ Star Review
Excellent customer service from Alicia!!! During my telephone conversation with Alicia on April 23, 2025, she was extremely helpful, understanding and followed up with me as promised. My wife, daughter and I truly appreciate Alicia's time and assistance with our beloved Beau at a time that has been extremely difficult for us. Thanks again Alicia, we appreciate your professionalism, kindness and compassion - thank you for your 5+3 Star customer service!!!
Insurer: Fetch
By: Dianne Kenc Weimer
I have no problem with the claim…
I have no problem with the claim process. My question is, do you offer an AARP membership discount? My AARP news letter includes you with the organizations offering one. I see nothing in your website mentioning AARP. Can you please clear this up for me.
Insurer: Fetch
By: David
Well worth the price
The process was fast and easy to sign up.
Insurer: Nationwide
By: Jerrry Wilbourn
She was very delightful to talk to very…
She was very delightful to talk to very informative and hopefully we'll be doing business with you
Insurer: Nationwide
By: Debbie
Well organized and always helpful
So well organized. Very straight-forward and transparent. Responds to claims immediately. Very helpful customer service for questions.They reach out right away if they have a question. They never leave one in limbo. I have confidence in Embrace which is not something I can say about most insurance companies or most companies in general.
Insurer: Embrace
By: susan s
The rep that helped me was not only…
The rep that helped me was not only informative. But he was also patient and polite. He I had to make arrangements for him to call me back on a specific day and time, and he did. ON TIME. I appreciate his customer service
Insurer: Nationwide
By: NiqNaq