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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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What has happened to this company?
I am an older person. I have used your insurance for 3 generations of dogs. Never a problem until now. Now your company is less friendly in the way you handle claims. I don’t own a working printer. This means, I couldn’t use the claim form on your web site. WHY do you not allow me to fill out the form on line and send it.. This poor management for what has always been a good and thoughtful company. IT also meant that the person who worked with me also emailed the form to me to fill out. Again, I don’t havre a printer. I can’t use those forms. And why didn’t you train your customer service person offer a printed copy of your claim. So all I mailed to you was the invoice from my vet. Please call me to straighten out this no printer problem or mail the forms to me, and allow my claim go through. I”m very disappointed with your new shiny system. And I could tell that you have shorted the length of discussions that your people had to work with me. Embrace has always been a warm insurance company particularly since it is expensive. Thank you for your service.
Insurer: Embrace
By: Shevawn Eaton
Healthy Paws saved my dogs
I have had the Healthy Paws for three of my dogs. One of them, Spike had many health issues at the end of his life, and he was hospitalized a few times. In California, the vet cost is ridiculously high. When Spike was hospitalized, it cost almost $4K per stay - and it was almost 5 years ago. It would have been very difficult for me to provide Spike with necessary medical care without Healthy Paws. Jake had two major surgeries in 6 months. Each of them cost almost $10K in total, and Healthy Paws covered most of the cost. Needless to say, I was so grateful. It is just ridiculous how expensive the vet care is in California. Unless you are very wealthy, you won't be able to afford it. I strongly recommend everyone to get the coverage through Healthy Paws.
Insurer: Healthy Paws
By: Hiromi Nagayama
Very fast handling of my claim.
Very fast handling of my claim.
Insurer: Spot
By: Andrea Arnold
I don't have a past experiences
Experience was good but I am not sure how to get the insurance card
Insurer: Nationwide
By: customer
Dr. West is the best
Dr. West and Vanessa were great and really were so kind and attentive to Sheba. Parking wasn’t the best but the kindness of the staff was what mattered. I’m hoping Sheba won’t be so skittish in the future as she seemed really calm after the visit.
Insurer: Embrace
By: Ms. LUCIA VAN BEBBER
I have yet to find a vet that bills my…
I have yet to find a vet that bills my insurance
Insurer: ASPCA
By: Renae McAnally
Sniper is my everything, everything needs help...
Well to be truly honest,this is my first time applying for such stuff on line, and just felt good while getting the quote also my poor little friend is been hurting for bout two weeks now and I just can't watch it no longer, I loves him dearly and only want him to be truly relaxed pain free, so could you please help him and "I" asap please... Ty Jon Sampson...
Insurer: Prudent Pet
By: sampsonsrjongmail.com
Great service.
Great and knowledgably customer service as well as fast respond.
Insurer: Spot
By: MARIA
Easy user app
Easy user app. Excellent to use. Easy to understand
Insurer: Nationwide
By: Justine Andras