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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I’m very disappointed in PetsBest
I’m very disappointed in PetsBest. I’ve been a loyal customer that insures 3 dogs and a cat with them for many years, and they denied a claim -a big one of course-$3,500!- that I spent on my 11 year old dog that had an extremely bad infection in her mouth and needed teeth pulled. My vet backed me up with the call he made - and because my regular dental care that I pay for fully was 14 months prior, and not 13 mos. I ate the whole bill! I even called them before bringing them in for what was privy’s broken tooth that needed to be pulled and they assured me it would be covered. It wasn’t. I’m very angry with them, and I’ve sent them many new customers over the years. No loyalty to customers here, and I’m looking for a new insurance company that appreciates their customers.
Insurer: Pets Best
By: Margot Hill
The premium for my dog’s insurance is…
The premium for my dog’s insurance is too much for what it covers or should I say doesn’t cover. Should not have to pay extra for well checks. Adults premiums cover well checks, medications and more and it’s less expensive than Fetch.
Insurer: Fetch
By: Stephanie
Amazing customer service from the start.
Amazing customer service from the start.
Insurer: Prudent Pet
By: Emm
Andreea is competent and nice winner
Andreea is competent and nice winner, winner and winner.
Insurer: Prudent Pet
By: mefetzercox.net
I am sorry to have changed insurance…
I am sorry to have changed insurance from Nationwide. The claim process is cumbersome and they keep asking me to contact my vet for my 3 dogs history, something they should have done last year. I strongly advice pet owners to avoid this company…
Insurer: Embrace
By: Jean Pierre
Chad was very helpful and…
Chad was very helpful and knowledgeable. I had a previous plan with Nationwide and was very pleased. Chad was very good at explaining the plan and coverage.
Insurer: Nationwide
By: Cheryl
Timely payment
Finally paid for itself…quite satisfied with the turnaround.
Insurer: Spot
By: Terry Licence
Highly Recommend
I've had Embrace for about five years. They have never denied a single one of my claims and also process them in a very timely manner. I'm so grateful to them as my pup has gotten older and had more medical issues.
Insurer: Embrace
By: Lyndsey
Good quotes, phone and online services
This company is doing well by giving great quotes and services.
Insurer: Sonnet
By: Dave Mitchell
Takes the worry away
I've had Spot for over a year now, I have 3 cats, and have had great experiences with Spot. Easy to manage, sign up my new pets, submit claims, get reimbursements, etc... They are very clear about what is covered and what's not covered, and will reach out to your vets for all necessary records and information they may need. Feel very blessed to have Spot and have share my experience with them, and 3 of my friends have signed up for them. I have even shared at my vet offices how great Spot has been since some of the vet techs were looking for a new insurance company. Really happy customer here! Truly feel lucky to not have to worry if something came up with one of my cats.
Insurer: Spot
By: OCLime