154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,229 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,311 reviews
10,744 reviews
27,422 reviews
62,926 reviews
21,417 reviews
Category with most reviews
This chart shows the distribution of review categories.
Absolute shockingly rude…
Absolute shockingly rude representatives! I went to cancel my dogs insurance as the claim we made last year basically was added back onto the money we are paying this year (even though they say the increase each has nothing to with claims, we have two dogs with them and one dog hasn’t increased for the 2 years .. ironically we have never claimed with him) the service is shocking! I asked to cancel and they judge me! I told them details as to why and they would not accept the cancellation, to the point where I was sick of being interrupted and told them to cancel the policy now, to them saying fine, and saying it’s a mistake and then hanging up on me to then here a survey which i rated them poor! Fetch insurance … you don’t know what people are going through and your staff judging and talking to people like a piece of crap on their shoe is not acceptable! I will also be canceling my other pet and going somewhere else
Insurer: Fetch Canada
By: Jamie
Easy set up
It was a very easy set up and with multiple dogs you can use the family plan.
Insurer: MetLife
By: Christie Joyce
Computer software update much improved claim submissions
New computer software makes submitting invoices and SOAP notes so much easier. Payout of covered claims has been much improved at less than 15-days and before a credit card bill comes due. Highly recommend.
Insurer: MetLife
By: Loretta Lutz
Fast and easy claims process.
Fast and easy claims process.
Insurer: Spot
By: Sue Jong
I have had 2 policy’s with Fetch for 9…
I have been a customer with Fetch for 9 years . I have insurance policy’s for my much loved 2 Labrador Retrievers. I have filed 3 small claims in the 9 years in which I was reimbursed under $300.00 At present even though my dogs are in excellent health & have been faithfully taken for their annual vet exams Fetch continues to increase my premiums to the point they have doubled. They offer to lower your premiums by reducing your coverage only to increase it even higher the next year. Their reason is because they are Labradors . How unfair is that to penalize a customer who has 2 healthy dogs & rarely filed a claim. This practice of collecting premiums for years & then pricing customers out of their policy when their animals reach a certain age is cruel & shows no customer loyalty.
Insurer: Fetch
By: d force
They keep raising prices with out…
They keep raising prices with out notice! I haven’t use this policy not one time!
Insurer: Embrace
By: Kim X
Always there if you have questions and…
Always there if you have questions and claims are reviewed and processed very fast!
Insurer: MetLife
By: Kristy Uhlan
MetLife Pet has been fantastic
MetLife Pet has been absolutely fantastic. My dog has just recently been diagnosed with a life threatening illness and they have gone above and beyond helping me through the process of providing claims and such. On a couple of occasions I didn't provide enough information on claims and the customer service reps were wonderful and caring and provided help.
Insurer: MetLife
By: Sharon Patterson