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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very satisfied
I said that when I got a new puppy I would get insurance. Working in the veterinary field I know that with all the technology and diagnostics available to pet owners it would be a wise decision. I have not been disappointed with Trupanion's customer service, their payment and claim processing is prompt and timely. I have them pay my veterinarian directly and there has been no delay there either. Two thumbs up! The one downside is the fluctuation in premiums, after about three years of coverage my premiums are about 15% higher than at inception.
Insurer: Trupanion Canada
By: Kathy
Very satisfied
I said that when I got a new puppy I would get insurance. Working in the veterinary field I know that with all the technology and diagnostics available to pet owners it would be a wise decision. I have not been disappointed with Trupanion's customer service, their payment and claim processing is prompt and timely. I have them pay my veterinarian directly and there has been no delay there either. Two thumbs up! The one downside is the fluctuation in premiums, after about three years of coverage my premiums are about 15% higher than at inception.
Insurer: Trupanion
By: Kathy
Amazing pet insurance!
Healthy Paws is a wonderful pet insurance company to deal with. Their staff is extremely courteous and they are very prompt to respond to the claims. They even checked up on my dog to see how he was feeling after his surgery. So glad that I have this pet insurance!!!
Insurer: Healthy Paws
By: Margaret
Glad I switched to Healthy Paws!
I was previously with ASPCA for my new puppy and went for top of the line coverage. I was disappointed with the reimbursement rate (predetermined by them and NOT what the vet charged and not to mention the reimbursement process was tedious and time consuming. I switched to Healthy Paws after a year based on reviews and the fact that reimbursement is based on the actual bill. I don't miss the coverage for preventative care - as owners we have to take responsibility for these charges. I found HP to be straight forward, easy to submit/process and overall excellent! Did I mention the claim came within the first 45 days of switching? Icing on the cake was a follow up email to see how my pup was feeling! Can't beat the service for the price! I'm very happy and confident about my choice!
Insurer: Healthy Paws
By: Sofie
Happy client @ healthy paws
Our Kate has an infection after her last cycle. She was in pain and we took her to the vet. She stayed there from Friday - Tuesday and eventually was sprayed. Healthy Paws is great. Claim submission is easier and straightforward. All you have to do is upload the invoice. I also appreciate their follow up email to ensure Kate is back to her normal self. Thanks.
Insurer: Healthy Paws
By: Agnes
During a stressful time we were glad for Embrac
We could not have been more pleased with chosing Embrace for our pet insurance. Our dog had to have surgery on her ACL. Due to complications she had to have another surgery. We are very thankful for the pet insurance, it made the whole thing a little less stressful. Getting Embrace insurance is worth it.
Insurer: Embrace
By: Debbie
Lifesavers. Healthy Paws keeps their promises
Healthy Paws didn't hesitate to reimburse me for my puppies vet bills after he ate 3 of my socks, as well as getting infections in both eyes and ears. Even though I've only been with them a couple of months, they reimbursed the full 90% (minus the fee for the checkup, which is in their policy when you sign up). I highly recommend them to any dog owner. Also, you can get 10% off for the life of your pet if you are referred by somebody (feel free to email schooler94@gmail.com for a link).
Insurer: Healthy Paws
By: Brian
Painless Insurance - Highly Recommend!
I chose Embrace because of the reviews I read and I have not been disappointed. I submitted my claim, received an email when it was received, received an email when the check was mailed with an explanation of the payment, received the check, received a follow-up email to make sure that I received the check. I am very pleased with Embrace Insurance. I hope I won't need to submit a future claim, but if I do I know it will be processed quickly and efficiently.
Insurer: Embrace
By: Betty
Healthy Paws - Excellent Choice
My husband thought I was crazy purchasing insurance for our new puppy. A few weeks ago at 11 months she starting having diarrhea, vomiting and wouldn't eat. We rushed her in to the vet and they took an x ray and thought they saw a blockage. They immediately did exploratory surgery on her. As I had never purchased pet insurance before I was skeptical now that I had to use it there would be some catch. I submitted the invoice the day after the surgery and was EXTREMELY pleased to find out the plan covered exactly what they said they would, plus the check was to us within 2 weeks. My husband now thinks I am not so crazy after all! And I am glad we don't have to make hard choices for our dog because of money. I did a lot of research in companies before going to Healthy Paws and I highly recommend them to anyone wanting to give the very best care to their pets.
Insurer: Healthy Paws
By: Kim
Healthy Paws is a class act in Insurance!
I was unsure if I should get pet insurance, but not having had a dog before, something told me I should. My maltese puppy experienced a bladder stone that did not resolve with diet changes. He underwent an ultrasound and surgery. Within days of submitting the claim we got back our reimbursement. I can honestly say I was already very impressed. But then we got a follow up card and that was the icing on the cake. I would recommend this insurance for anyone with a pet and I could only wish human insurance was this easy!!
Insurer: Healthy Paws
By: Melissa