154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

338,308 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,683 reviews

4.9
Healthy Paws

10,937 reviews

4.9
Fetch

5,158 reviews

4.9
Trupanion

58,918 reviews

4.9
Pets Best

14,584 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

August 11, 2014

Helped with cost coverage.

This was the first claim I've made through Trupanion and it did help with the cost of coverage considering the amount of testing, hospitalization, and care our cat needed. The costs can really add up as symptoms were sudden and non-specific to her condition.My only complaint is that one of their representatives left a message on our voicemail and her accent was so strong I had difficulty understanding her message. I called back and left a message for her to call me to clarify her message and she never did.

Insurer: Trupanion Canada

By: Adila

Useful
August 11, 2014

Helped with cost coverage.

This was the first claim I've made through Trupanion and it did help with the cost of coverage considering the amount of testing, hospitalization, and care our cat needed. The costs can really add up as symptoms were sudden and non-specific to her condition.My only complaint is that one of their representatives left a message on our voicemail and her accent was so strong I had difficulty understanding her message. I called back and left a message for her to call me to clarify her message and she never did.

Insurer: Trupanion

By: Adila

Useful
August 11, 2014

Easy Claims Process

I have been satisfied with our claims process, it's about as easy as my flexible spending account. There was a little bit of a learning curve with us and our vet office missing information early on, but the longest claim length of time was under two weeks and most of that was our vet not supplying the info needed (missed a section on the claim form). Just like any other insurance you hope to never need to use it, but want the peace of mind to know it's there when you need it.

Insurer: Trupanion Canada

By: Rachelle

Useful
August 11, 2014

Easy Claims Process

I have been satisfied with our claims process, it's about as easy as my flexible spending account. There was a little bit of a learning curve with us and our vet office missing information early on, but the longest claim length of time was under two weeks and most of that was our vet not supplying the info needed (missed a section on the claim form). Just like any other insurance you hope to never need to use it, but want the peace of mind to know it's there when you need it.

Insurer: Trupanion

By: Rachelle

Useful
August 10, 2014

Pets Best exceeded my expectations!

The service we received from Pets Best was so good I am at a loss for adequate words to describe it. Five years ago my son died in an accident and I was lost and broken; that's when a 1 pound ball of fluff came into my life and saved me. I named him Murphy and he means the world to us. He is a black and white Shih-Tzu mix and we love him so much! When he got sick and was in the hospital his prognosis was bleak. I visited him 2 times a day and every time I was there I encountered people in tears over their pets. The ones that ripped my heart out were the ones that were making the choice to put their pet down because they did not have the money to pay for their medical needs. One family came in after their Lab was hit by a car. The 2 kids were pleading with their dad to save their dog but he said he couldn't afford to have the surgery done. They had to have the dog put down. As I sat there witnessing these sad scenes I was so relieved that I had made the choice to have pet insurance on Murphy. I didn't have to worry about making that horrible choice. He received wonderful care at West Vet and came home to us July 24th. On July 29th I submitted the claim and on Aug 8th I received a check from Pets Best! Amazing, a company that actually does what it says it will do!!!

Insurer: Pets Best

By: Christa

Useful
August 10, 2014

So Thankful I Have Healthy Paws!!!

My poor baby Boston Terrier has had a rough first 8 months of life. She fractured her tibia at 10 weeks which ended in surgery and 2 pins. She developed horrible allergies to almost everything at 4 months requiring immunotherapy shots for the next year. And recently she needed knee surgery to fix a patella luxation (floating knee cap) issue. Healthy paws has covered it all, without them I would be close to $10k in debt that I don't have. The claims are so easy and hassle free, and the checks are sent quickly. Thanks to Healthy Paws my Gizmo gets the best care when she needs it!!!

Insurer: Healthy Paws

By: Beth

Useful
August 10, 2014

Healthy paws saved me from a huge bill!

My cat had a urinary crystal and had to be hospitalized for 3 days. The bill would have cost me almost $2500 if it wasn't for my insurance!

Insurer: Healthy Paws

By: Christin

Useful
August 09, 2014

The Best Pet Insurance Ever

Its our first time having a dog and picking you as the insurer for our little Chi Chi has been outstanding! I would recommend Pets Best to any pet owner. Pets Best has made taking care of our dog medically so re-assuring and pleasant all the way through her get all her shots, microchip, and spaying so worry free. Thank so much you.

Insurer: Pets Best

By: Yvonne

Useful
August 09, 2014

First Time Claim

I had never reached my deductible for several years, but finally filed a claim higher than my deductible in July 2014. The claims representative sent me a summary of the claims filed prior to meeting the deductible so I did not have to research my own files to see what payment would be forthcoming. That was very helpful. The claim notification and supporting claims review process is clear and easy to understand, and fast too. Only a few days from receipt to final review. Emails received during each step of the process. Very satisfied.

Insurer: Embrace

By: George

Useful
August 09, 2014

best insurance

I really like this insurance. Filing a claim is very easy. The refund check never takes very long to come back. I have never had a problem with them. When my sick fur-baby had to be euthanized, the claims department saw this on the bill and took care of canceling her policy for me. I never had to contact them. They even sent an email saying sorry to hear about her passing. I would highly recommend this insurance to everyone.

Insurer: Pets Best

By: Susan

Useful

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