222,811+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,811 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fast, fair and efficient claims process
The claims were processed quickly and efficiently. Can't say enough good things about Pets Best insurance. The claims process was fair and efficient.
Excellent
Excellent, quick and compassionate service every time!
Insurer: Spot
By: Grace Medeiros
My agent was Elaine and she was very…
My agent was Elaine and she was very thorough, very professional and very kind. I called to only get a quote, but after speaking with her, I purchased pet insurance for both of my birds. Elaine is an asset to your company. Very pleased!
Insurer: Nationwide
By: customerDelia Whitley
Beagle Cherry eye
Our Beagle had irritated cherry eye, Dr. recommended surgery which was done. Filed claim & paid promptly very easy.
Pets plus US easy to deal with so far!
We switched our provider around 6 months ago to Pets Plus Us and recently had to submit a claim. I hadn't realized that I had to possibly send in medical records once we became a client (which I didn't do) but the insurance company requested them directly and our claim was processed quickly and I received a payment in the mail within days. I'm very happy with the service and lack of red tape or any issues from the "small print".
Insurer: Pets Plus Us
By: Tim
Peace of mind at an uncertain time
"Our dog lost use of her hind limbs suddenly and knowing we had Pets Best insurance, assisted in making the decisions to get her the care she needed. Our claim was processed timely and we were reimbursed per our plan. Now we can worry about healing and recovery."
Insurer: Pets Best
By: Shannon
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Horrible Filing Claims
I had met life for over a year and insured my 4 cats under them. In that one year I went to file a single claim for $148 for my cat who had an eye infection. My vet is amazing and this is not a review on my vet they are amazing. They gave me the typical sheet that they print out with all the costs and breakdown of the treatment. I took a picture and uploaded it to met life. They denied my claim stating they need a doctor's written notes on them, which the vet office has never heard of. The chart was very straight forward they examined my cat's eye, did a stain to check for scratches, and gave me antibiotics. I tried re-uploading it, denied again. The vet office does not have any other paperwork to give me then what they gave me. Will never use this again, I was paying over $120 a month to keep this pet insurance and have a good deductible and am completely over it.