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My Vet’s office accepts Trupanion and…
My Vet’s office accepts Trupanion and that makes it so much easier. I don’t have to file any claims. It’s all done at the time of service by the Vet’s office. My local specialty Veterinary Hospital also accepts Trupanion. So very easy to work with. I highly recommend Trupanion!
Insurer: Trupanion
By: Leslie
Great service overall
Pets Best has paid their share ofmy shepherd's surgery and radiation bills without question, and filing claims is quite easy. The only problem is that it is almost impossible to get someone on the phone, constant busy signal for days (hire more people, please), but they do respond to emails within the time frame they indicate. Overall a top notch pet insurance company that everyone should consider.
Insurer: Pets Best
By: Pamela
Great Service
The way how fast i was assisted, regarding to my pets emergency.
Insurer: Trupanion
By: William J.
Do NOT bother with FIgo
TLDR: not at all worth your money, get a high yield savings account instead. Update, as I'm not interested in the typical marketing tactic of "contact us 1:1 offline" -- I'd like to share some math and correct a few figures I admit I got wrong in my original review: I canceled my Figo policy after two and a half years and ran the numbers on what it actually cost me. From December 2023 to July 2026, I paid Figo $1,655.40. Figo reimbursed a total of $70 for one annual vet visit in 2025 and $40 toward a $400 diagnostic bill when my dog was being tested for cancer. That's $110 total, about a 6.6% return on what I paid over my policy. My rate also went up twice with no added coverage — from $41.32/month to $54.30, then to $61.62, a 49% increase in two years. My dog's actual annual checkups run $70–$100, so I ended up paying about the same each month as my annual vet visit. When a 'real' bill came (~$400 for a cancer screening + some other tests), Figo covered $40 of it. I had a second opinion appointment a few weeks later for another $340 and didn't even bother filing that claim, because at that point it was clear the payout wasn't coming with the policy I had been paying into. If I'd put that same money in a high-yield savings account instead, I'd have close to $2k accessible, for exactly the kind of emergency vet bill insurance is supposed to help with. Instead I paid over $1,500 for $110 back. Do the math on your own policy before you renew. For me, it wasn't even close. Original Review: My dog is dying of cancer at only 6 years old, and he's been perfectly healthy until now. When I finally needed Figo to actually help, they covered $40 of a $400 vet bill after I'd paid $65/month faithfully. I would've been financially and emotionally better off never signing up. Figo is just further proof insurance is a predatory scam. If you're a responsible pet owner trying to plan ahead, save your money and put it in a savings account instead. At least then it's actually there when your pet needs it. I'm closing my account and telling everyone I know to steer clear.
Insurer: Figo
By: Craig Tierney
They are fast and efficient
They are fast and efficient. Very helpful when you call
Insurer: Pumpkin
By: George
Policy premiums increase
Trupanion has been good to us and our pet . However , do not be fooled by the claim that the premiums do not increase as the dog ages or amount of claims submitted . My bill has increased 147% over a 7 year span. They also say it’s driven by the cost to treat your breed in the area. However I’ve had my dog in several vets throughout the country . Not one specific vet .
Insurer: Trupanion
By: Brandon
Wellness Plan with Pet's Best
This is the first submission for the Wellness Plan. Our first Invoice of 2 was very quickly approved. It's been 6 days and waiting on the larger submitted invoice to be cleared after resubmitting a missing page. "
Insurer: Pets Best
By: Linda
Helpful customer service
Helpful customer service
Insurer: Spot
By: Denise Buono
satisfied customer
Easy filing; prompt payments; Questions/concerns answered specifically through chat room; vet direct offers convenience…
Insurer: Trupanion
By: Peggy
Happy Dog Mom
I recommend Pets Best Insurance Policy. They offer a variety of deductibles; annual reimbursements for medical care (unlimited or capped); major medical and/or wellness plans. Their turn-around time for reimbursement is within 2 weeks. Policy says it can take up to 30 days; I've never experienced it taking that long. Their website and app are both user-friendly. I'm EXTREMELY happy with PETS BEST!