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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Policy Adjustment
I needed to remove a pet from our policy. It was accomplished quickly and with no hassle. I received an updated policy that same day by mail.
Insurer: Embrace
By: jruffini
Refunds have been fast and accurate.
Refunds have been fast and accurate.
Insurer: Embrace
By: Kristen Rutter
We are so thankful for Embrace
We are so thankful for Embrace. Our cat recently got sick as well as our dog. So with all the expenses so close to the holidays it was stressful. The claims were easy to process and submit. We got our refund in a timely manner.
Insurer: Embrace
By: Amanda Yanez
The company has very good communication…
The company has very good communication and good customer relations. Thank you for everything.
Insurer: Embrace
By: Fatima
Easy and quick
My claim was easy to place and quickly closed. I did not expect it to go so smoothly! Thank you!
Insurer: Embrace
By: Candace R
Ortho
My vet recommended that I get at least two orthopedic recommendations before my dog has surgery on her leg. I was nervous because I wasn’t sure if pet insurance would cover it and they were so fast with the claim and reimburse me within two business days. I’m very grateful with our efficient and response of this company is.
Insurer: Embrace
By: Jenna Salvadalena
Covered
My yorki had a heartworm shot and it was covered. However she also had the test and that was not covered. I hadn't realized it was within a year since her last one. My fault
Highly Recommend! 😀
I appreciate how easy it is to submit claims, the user interface makes it very simple. I also appreciate the prompt and helpful responses I get to my questions. I give this service 5 stars, been using for almost a year now and filed several times. I reccomend Embrace!
Insurer: Embrace
By: Gabriella Maria
So easy to submit
So easy to submit - Fast turnaround
Insurer: Embrace
By: Terry Rieger
My rate went from $90 to $220 in a…
My rate went from $90 to $220 in a couple of years. That's almost as much as I pay for my own health insurance and they have yet to cover any of my claims including a very expensive hip surgery. It's such a rip off, spca and nationwide have much better customer service and rates. I mean honestly at this point I could've put the money I've spent on trupanion away each month and paid off the surgery and other services and still had money left over. What's the point of insurance when this becomes the case?
Insurer: Trupanion
By: Alex Berry