223,482+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,482 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Clear, easy to use website and process
I just submitted my first claim, and this is the first time I've had pet insurance. Embrace made the process very easy, modern and simple. The site was designed in a way that made things very clear, and I submitted my claim in minute. Also, they allow you to link to your bank account for reimbursements - so no more wondering if your check will be lost in snail mail after waiting weeks and wondering if you misplaced it. Their turn around times (listed) for approving claims also makes it easy to keep track of - 1-2 days. So far I'm impressed by the thoughtful design of the site and ease of use of the insurance.
Insurer: Embrace
By: Linda Hardwick
Very helpful
Very helpful. Explained everything. Very personalbe as the agent had been to my hometown and we could chat a bit about it. Thanks you
Insurer: Nationwide
By: customer
My dog has been insured for years now…
My dog has been insured for years now and at first the coverage was really great. He has been on the same plans the whole time but the insurance is covering less and less of the cost, meanwhile the price of the insurance just continues to increase.
Insurer: Pets Best
By: Karla Heinig
Increased our premium 46%
After one year they increased our premium 46% on our 3 year old healthy dog. We did not use our insurance at all that whole year. When I called to ask them to justify this ridiculous increase they cited inflation and rising vet fees…I’m sorry, I know for a fact neither of those things have risen that high. Stay away from Embrace, they’re just out to rob you.
Insurer: Embrace
By: Steven Doyle
Stephanie made the entire process…
Stephanie made the entire process simple and straightforward.
Insurer: Prudent Pet
By: doronwwfyahoo.com
Zero out of 5
After submitting the full records 3x the claim was denied and no part of the visit was accepted towards our deductible. The reason states unable to obtain records. When I reached out to let them know they were sent three times they want lab work and records for the past 2 years. Our dog was rescued 6 months ago and this visit was for bronchitis, the records submitted were the detailed records of the days visit including the x-ray report, his physical exam, and medication prescribed
Insurer: Spot
By: amy baggot
Essential if you are a pet parent
Since I become a pet parent, completely unprepared for the commitment that implies, I signed up on Fetch to insurance my furry baby and is being the best decision I had. All my claims are being approved, of course with the correct information and files provided. The app is easy to use and understand. I'm so grateful for all the support we've received in the well-being of my furry baby
Insurer: Fetch
By: Adriana
First Claim
The Rep at Prudent Pet was highly informed and technically savvy. She had great patience and spent quality time explaining how I, as a newly insured dog owner, could login and file the first claim. The Rep also assisted me in changing email and telephone contact information for my account to make the Login easier for me. My Bernedoodle and I feel fully supported!!
Insurer: Prudent Pet
By: shd
Bobbie was great
Bobbie was great, listened to my needs and we got the perfect plan for my dog. Better benefits and price than others I researched
Insurer: Prudent Pet
By: Marlowe's mom
Will nickel and dime you against the deductible.
If my vet prescribes it, they should cover it. One of the medications my vet prescribed had significant neurological side effects. We discontinued it immediately. The vet sold us a different medication, that is apparently not recommended by the FDA but allowed him to recover. So the choice was continue with the FDA approved meds making my dog very sick, or give nothing and hope for a miracle, or give something that actually works but is not FDA approved. My dog also would not eat anything. We tried everything. The vet sold us a few cans of a prescription diet so we could get him eat until he felt better. Disallowed... of course. I'm curious what vet on the Embrace staff made the decision to disallow a portion of my claim, or was it just some person in a cubicle with no medical knowledge. Do I trust Embrace, not entirely. We will very likely change insurance for our next dog.
Insurer: Embrace
By: Rebecca Barocas