224,945+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,945 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very nice and helpful.
Very nice and helpful.
Insurer: MetLife
By: Jennifer Christakes
Nothing resolved
Nothing resolved. Was suppose to receive follow up and a refund for incorrect claims never heard from anyone
Insurer: MetLife
By: Khloe Karo
PetsPlusUs never let us down
Our dog was diagnosed with CKD in 2024. These last 1.5y has been very challenging, but PetsPlusUs has been there for us. We definitely recommend.
Insurer: Pets Plus Us
By: Ana Carolina
Your claims just take too long to…
Your claims just take too long to process. Here’s an example. I have prescription food that has already been approved and other claims have already been paid for this prescription food. When I submit claims for this same food, they should not be taking over 10 days to process.
Insurer: MetLife
By: LISA
Very quick, helpful & nice
I have been very happy with the turn around time on submitting a claim. Also, when I needed to call and talk to someone about changing my account, each person I talked to was very helpful and nice. The only thing I do not agree with is, when I had to start a new policy because I added a dog, my deductible was no longer good, I had to start over. I feel it should all just move over to the policy if everything stayed the same, you just add a pet.
Insurer: MetLife
By: Courtney Guiste
Easy Peasy - You Are Covered!
I love knowing that I am covered if something comes up. Quick response, easy submission process, and payout.
Insurer: MetLife
By: JC
Simple and straight forward
Simple and straight forward
Insurer: MetLife
By: Helmut Keller
Claims are very slow to process
Claims are very slow to process. Customer service agents read from a script and provide no actual help.
Insurer: MetLife
By: JJ
I’m beyond disappointed with Fetch
I’m beyond disappointed with Fetch. Despite paying over $1,000 in premiums, I haven’t received a single reimbursement for my cat’s recent medical visits, all of which are clearly eligible under their policy. I've submitted multiple claims through their app and website, provided every required document, and followed up numerous times. Not once have I received a response. They’ve completely ghosted me while I’ve been dealing with a sick pet and mounting vet bills. This is not only unprofessional, it's unethical. Their lack of communication is appalling, and at this point, it feels like they’re just taking my money without offering the coverage they promise. Avoid Fetch at all costs. They are the worst, and I would never recommend them to anyone who actually cares about their pet.
Insurer: Fetch
By: Ariana Rohanifar