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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Still haven't received my payment.
Still haven't received my payment.
Insurer: MetLife
By: Matt Schaub
Able to take it out of payroll…
Able to take it out of payroll deductions
Insurer: MetLife
By: Francis Tucci
Happy after 2 years
I have been with many different pet insurance companies, and I am extremely happy with Embrace. The rates are very reasonable. Just like ANY other pet insurance it's all on what YOU choose for your pet on coverage. You can have $10.00 a month up to $500+. I have 2 pets on Embrace and both pets I have high coverage on them because I CHOOSE too. Now the refunds are quick returns. Customer service staff are professional. Everything is self-explanatory on the paperwork that has been sent to me or if I look online. Again, if you don't understand something call customer service. I have had no problems with anyone, past or present and I have been with them for 2 years so far.
Insurer: Embrace
By: CeCi L.
Always quick and easy to process…
Always quick and easy to process claims.Great service!
Insurer: MetLife
By: Kathy Beasley
Enrollment was pretty easy
Enrollment was pretty easy
Insurer: MetLife
By: Jacob Brown
Easy claim filing and prompt…
Easy claim filing and prompt reimbursement!
Insurer: MetLife
By: customer
Mixed review
When they pay it's usually pretty fast. But they make up reasons to deny a lot. Say they cover chiropractic but deny everything. Shouldn't be allowed to do that.
Insurer: MetLife
By: customer
MetLife refused to pay for claims and…
MetLife refused to pay for claims and when you call to talk to a representative, they tell you different information. They mislead you and have you paying for treatment for your pet and telling you that it will be reimbursed because this a new treatment.
Insurer: MetLife
By: Vernita Brown