154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,139 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,332 reviews
10,797 reviews
27,491 reviews
14,162 reviews
63,007 reviews
Category with most reviews
This chart shows the distribution of review categories.
Pre-existing condition
Almost every claim is pre-existing condition unless they were hit by a truck
Insurer: Embrace
By: AJ Germek
So very easy to submit claims and when…
So very easy to submit claims and when I call, all associates have been so very kind and courteous.
Insurer: Embrace
By: Martha
Bait and switch
First policy renewal and the premium doubled!! No claims at time of renewal. Bait and switch tactic which will now cause issues when I change back to our previous insurance since they will be new pets instead of having a history on the policy. And because I had a claim (just after the policy renewal) now that will be a preexisting condition on any new policy and won’t be covered in future. Really got screwed over with long lasting repercussions.
Insurer: Embrace
By: Georgia
Always very prompt with processing…
Always very prompt with processing claims . They keep in touch with notifications as to what’s going on .
Insurer: Pumpkin
By: MICHELINE ROSS
Submitting a claim for my pet is an…
Submitting a claim for my pet is an easy experience with Embrace and I highly recommend this company for pet insurance!
Insurer: Embrace
By: Karen Kelly
Easy and Fast
First time using insurance with my new puppies. It was easy to submit the claim and they responded fast and send back the money. The only thing was the pre pay fecal testing., because it wasn’t done yet, even that I already pay for it, they couldn’t reimburse me that until it’s done . I have to ask for a new invoice and submit the claim again. I had to call because I didn’t understand and the lady who answer was nice and clear
Surprised about non coverage for what is a definite health issue needing professional care
Well I have to admit the expression of anal glands not being covered by Pippa’s health insurance was an unhappy surprise to me as surely it is indeed a health issue . I don’t quite get the “ wellness “ coverage issue either for if an animal was “ well” why would we be visiting a vet in the first place and needing to claim reimbursement for that particular issue. I know you have your policies and criteria.. but it does seem a little odd to me …
Insurer: Embrace
By: Jeannette Allan
Quick Claims!
Claims are easy to file, and payouts are quick. After my dog broke his paw, Pumpkin was there making sure we weren’t paying crazy amounts of money before the holidays.
Insurer: Pumpkin
By: RE
Easy claim filing and prompt payments!
The ease of filing a claim and the promptness of payment make Pumpkin the best by far.
Insurer: Pumpkin
By: Geri Lynn Mirabal