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Pumkpin insurance was great about…quick payme
Pumkpin insurance was great about paying all bills at 90%. I would recommend them as a pet insurance. The only drawback is that they are quite expensive, especially for a dog breed that I do have which is a English bulldog..
Insurer: Pumpkin
By: Carolyn
Exceeded Expatiations
I recently needed to speak to two of your associates due to having to cancel on credit card and substitute it with a new one. I notified Embrace bout the card hacks so that they wouldn't bill against that card. Within 24 hours I called back to update the new card information. In both conversations I was treated with the utmost professionalism and curtesy.
Insurer: Embrace
By: Bob Welay
A Great Investment in my Pet's Health
Always a good experience with Pumpkin Insurance. My kitty now has kidney disease and it's really comforting to know I have the support of insurance so I do not have to spare expense for my boy. It was a great investment to do for a few years so eventually it would cover health expenses. Pumpkin usually gets to my claims within a week and the money is deposited into my account the day the claim is reviewed. My one phone call discussing what was covered when I first signed up was very helpful and the employee was kind. All employees I have emailed with have been very pleasant and punctual. Can't recommend enough, just please understand it's an investment in the future and not something to get after your pet has been diagnosed.
Insurer: Pumpkin
By: Jac
Company paid as they promised they…
Company paid as they promised they would pay, and they paid the claim quickly. Excellent customer service when speaking with representative.
Insurer: Pumpkin
By: happy customer
At the time of purchase
At the time of purchase, the representative assisting me explicitly stated that my dog’s neuter procedure would be covered under the policy. However, upon submitting a clam for reimbursement after the surgery, I was informed that the procedure falls under wellness care, which is not included in my policy.
Insurer: Embrace
By: Brooklyn Pennington
Easy to use
Easy to use! Quick claims processing!
Insurer: Embrace
By: Stacy Friedman
Very efficient
Very efficient! Received reimbursement in less than a week. Also very pleasant and helpful with any questions or issues.
Insurer: Pumpkin
By: Charlotte Hodges
I signed up for a wellness plan
I signed up for a wellness plan, so I don't know why ALL yearly vaccines aren't covered.
Insurer: Pets Best
By: Bill
I have been a client for many years and…
I have been a client for many years and have three dogs registered on Embrace. I appreciate the ease with which I can file a claim and the reasonable responses to my claims. I also appreciate that I can simply send along the receipt from my vet with minimal explanation. I have been able to trust that you can figure out what is covered. I just recently had one of my dogs come down with Anaplasmosis, which has occasioned testing the other two dogs, as well needing to recheck the original dog--many vet visits in a short period--and Embrace has handled these claims swiftly and well.
Insurer: Embrace
By: David Rosenwasser
My first experience with pet insurance…
My first experience with pet insurance since we had mainly adopted much older cats and some with chronic health issues. I added the wellness coverage as well and his annual exam, fecal, rabies shot and standard cbc were covered. Filing the claim was quick and easy and payment was fast. I hope my cat has a long and healthy life but rest easier knowing I will never have to refuse necessary treatments due to cost since I am now retired. I looked long and hard at other companies, but Pumpkin was the best deal for my needs.
Insurer: Pumpkin
By: cheryl craig