209,231+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,231 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I love Pumpkin!
Quick processing, lovely staff.
Insurer: Pumpkin
By: Veronica
Easy to sign up
Easy to sign up! Straightforward!
Insurer: Nationwide
By: customer
Help When You Need It
Sometimes you just need to actually talk to a company representative when the online links don't address your question. I have found the customer service reps have the answer to my questions and are pleasant and professional.
Insurer: Fetch
By: Denise Adkins
Smooth and easy
Smooth and easy
Insurer: MetLife
By: Melissa Melissa Foose
Easy approval
Easy approval . Well done with explaining exactly what will be covered , very happy
Insurer: Fetch
By: Carmine
Unable to log into my account
Unable to log into my account
Insurer: Nationwide
By: steven skolas
The WORST insurance
The WORST insurance. First of all, they donate a very tiny amount to ASPCA just to use their name. You are not supporting ASPCA in any meaningful way. Second, they deny most claims as pre-existing conditions, do not respond at all to emails, lose the file over and over need multiple phone calls and emails just to get to respond. Useless. I can't believe they run an insurance business this way.
Insurer: ASPCA
By: Deborah K. Johnson
Ease of signing up for coverage of my…
Ease of signing up for coverage of my cat.
Insurer: MetLife
By: Lori
DON'T GET WELLNESS Misleading FAQ & Emails - COVERAGE DOESN'T START WHEN YOU THINK
In the wellness benefits FAQ section it says... "Is there a waiting period for wellness coverage?" and the answer says.... "NO, THERE IS NO WAITING PERIOD FOR FETCH WELNESS. You can submit wellness claims on or after the effective date that’s given in your enrollment confirmation email. IN OTHER WORDS, YOU GET WELLNESS COVERAGE ON OR AFTER THE DAY OF ENROLLMENT" 2 out of those 3 sentences imply that the coverage will be available immediately or (at the very least) the day after. In the email I received after signing up, the first sentence says "[your dog] NOW HAS THE MOST COMPLETE COVERAGE" Everything up until this point made me feel I had coverage so I took my dog to the vet. 2 claims were denied as a result. I go back and check the confirmation email and 7 lines down from them saying "[YOUR DOG] now has the most complete coverage", it says that the enrollment date is actually 2 days after the email date. When I called in they said "oh yeah coverage always starts 2 days after enrollment" THAT SEEMS LIKE IT WOULD BE HELPFUL INFORMATION FOR PEOPLE SIGNING UP TO USE THE BENEFITS. It's known information within the company that it starts 2 days after signup and they do not share that with the customer. This is purposefully confusing language.
Insurer: Fetch Canada
By: Robert Kjemhus
MetLife makes it so easy to keep my…
MetLife makes it so easy to keep my pets healthy. Easy sign up and easy reimbursement.
Insurer: MetLife
By: Kimberly Davis