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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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You pay quickly
You pay quickly. I just eish you woukd break down the premium between the wellness coverage and accident illness when you srnd renewal message. I don’t want to speak to an agent to get info that should be provided to me automatically.
Insurer: MetLife
By: Rfortier
Great easy experience and ease with…
Great easy experience and ease with service
Insurer: MetLife
By: Bat Lead
Very easy to complete and easy to…
Very easy to complete and easy to understand coverage.
Insurer: MetLife
By: customer
I’m not super in love with Embrace
I’m not super in love with Embrace. I feel as if they are slow in their claim review. My vet’s office is overwhelmed so I have to get my records from them to submit to Embrace but have had to, on more than one occasion, sent a reminder through the portal to take action on the review. I also think that their disclaimer review is sweeping and punative to older dogs adopted out of shelter.
Insurer: Embrace
By: Miranda Aleksiak
Very easy to submit a claim
Very easy to submit a claim, but each year the monthly costs for the premium get higher and higher. Not sure I can continue next year.
Insurer: MetLife
By: ATWSTAR
first call to customer service
My first experience was calling about an email request for information. The customer service rep was extremely nice and helpful and took care of the issue and explained next steps. Very good experience. Hope all dealings with Embrace will be as good
Insurer: Embrace
By: Jackie Mattson
Very
Very, very quick response on what/how much would be covered while we were in our Vet's office which enabled us to make a decison on whether to have a CT scan done on our dog's leg.
Insurer: Trupanion
By: Dale
Easy to navigate and complete quickly
Easy to navigate and complete quickly
Insurer: MetLife
By: Carlo Achdjian
Super easy to submit bills
Super easy to submit bills. Love it!
Insurer: MetLife
By: Amy Primus
First off pumpkin sent me paper copies…
First off pumpkin sent me paper copies of my policies so I can reach for them at any time if I have a question. There are no surprises and everything is very clear. No guessing or wondering. Pumpkin even sent me a mailed ( to my home) EOB ( just like my insurance) which was wonderful. They paid and explained everything and even direct deposited my refund. Very easy to work with and no guessing!! Thank you pumpkin Angela Hill
Insurer: Pumpkin
By: Angela