209,784+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Nice insurance
Filing a claim and setting up an account is super easy. I’ve only filed one claim so far in the last few months and will need to do one next month so I’ll see if it’s still worth the money spent every month.
Insurer: Spot
By: Jay Ortiz
Smooth filing experience, misleading EOB
The process of filing was fine. However, on the EOB, it says $xxx amount was covered by insurance. It proceeds to explain that this amount actually went to the deductible. Therefore, this amount was not "covered" by insurance, it simply went to the deductible and still came out of pocket. Very misleading. In general this is an issue with the insurance industry as a whole.
Insurer: Embrace
By: NS
Great customer service!
Great customer service! Thank you!
Insurer: Spot
By: Bernadette Donofrio
I expected better reimbursement…
I expected better reimbursement coverage for the routine exams ands meds that ensure that our pets will stay healthy.
Insurer: Spot
By: Dennis Pinkham
The claim process was straightforward…
The claim process was straightforward and easy to submit. The explanation on the benefits were clear. The overall process was fast and efficient. The staffs were friendly and addressed our questions.
Insurer: Spot
By: customer
Alicia was amazing
Alicia was amazing. She answered all of my questions and left no stone unturned. What a gem!!
Insurer: Fetch
By: Tashia
6 months in and loving it
I’ve had spot about 6 months and they have been really easy to work with. Very happy so far with the process and feeling confident I can afford what my dog needs moving forward.
Insurer: Spot
By: Carly Dutra
Helpful customer service
Helpful customer service - they answered all questions I had about my policy and were sympathetic to my dog's current situation. I've been a Fetch policy holder for 8+ years and think they have great customer service.
Insurer: Fetch
By: KO
Was really easy to submit a claim.
Was really easy to submit a claim.
Insurer: Spot
By: Christine Wendig
I found the claims submission process VERY easy and fast
I found the claims submission process VERY easy and fast. The site walked me through everything. This is as far as we have gotten so far, so I can't vouch for the rest of the process. Hopefully it goes as smoothly as the claims submission.
Insurer: Embrace
By: Carolyn