209,784+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I'm a customer for over 15 years...
My overall satisfaction with this company is questionable. I have had coverage for my cat for many, many years. He is 18 years old. They seem, at times, to categorize services as wellness sometimes, other times it goes towards illness deductible, etc. My overall experience is they have inconsistent reimbursement, categorizing services randomly.
Insurer: Embrace
By: PK Westafer
Josh was very friendly helpful and easy…
Josh was very friendly helpful and easy to understand yesterday I spoke with Amanda Mello she was extremely helpful and went above and beyond what I expected Fetch off to great start if all my experiences are like this i will be extremely happy
Insurer: Fetch
By: Frederick Stephen Campbell
Helpful and friendly
Helpful and friendly! Joshua Sabado walked me through purchasing an insurance policy for my dog and it went very smoothly.
Insurer: Fetch Canada
By: Mike
Mollys pancreatitis claim
Very easy and efficient. No problems at all. Fast response.
Insurer: Spot
By: Linda Hawkins
Prompt payment
It was easy to file the claim and payment was made within a week.
Insurer: Spot
By: Dora
Great customer service
The customer service personnel which answered questions at the onset of purchasing this insurance was very knowledgeable and helpful. Since we've had the policy, they process is smooth and fast for reimbursement. This has been a great experience with a Pet insurance, especially when compared to others we've used in the past.
Insurer: Embrace
By: Paula
Cancer diagnosis very sad time
Yes thank you! Spot insurance has been very quick to review and complete my claims for my dog. She is 2 years old and was diagnosed with cancer in her right hind leg and has to have it amputated. Thank you for being quick and not giving me any issues in this time of need! I love you Wendy and Hesher!
Insurer: Spot
By: Wendy Ours
Claims not initially being covered!
The last couple claims I have had to fight for denied line items because they were clearly covered (which they ended up being) instead of Embrace following up with needing information and then I have to follow up MULTIPLE times before things are resolved. I have been a customer since 2018, referred MULTIPLE people and have not had these issues until recently. Very disappointing.
Insurer: Embrace
By: Amy
So easy to submit claims
So easy to submit claims, quick responses!!! Love!!
Insurer: Embrace
By: Betsy O'Hara Gross
The claim process was very easy and…
The claim process was very easy and very quick! I was very pleased to have had this as my first experience with pet insurance!
Insurer: Spot
By: customer