223,179+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,179 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Deserves zero stars
Would give them zero stars if I could. What a scam and a waste of money. Coverage is horrible, the app glitches , and they don’t cover anything. It is almost impossible to speak with a real person. All chat bots and it’s not helpful. Do not recommend!!!
Insurer: Fetch Canada
By: Kelly
Pets Best is one of the best insurance companies
Pets Best is one of the best insurance companies I have ever worked with. They paid 99% of the claims we submitted for our beautiful 13 years old Standard Poodle Charlie who just passed away last week. Pets Best was with us every step of the way for Charlies's care. Charlie was found by the Vet to have anal gland cancer at 8 and had to have it surgically removed. Again, Pets Best was there and covered the expensive surgery and care. Their payments were prompt. Their premiums were fair. I wish they had insurance companies like this for humans.
Insurer: Pets Best
By: Daniel Wotman
Great coverage
Great coverage, Quick processing, and a good value
Insurer: Healthy Paws
By: Elizabeth
Initially I struggled with the new…
Initially I struggled with the new process of filing a claim, but eventually had success.
Insurer: Embrace
By: Pam Gagnier
Met life has always been wonderful to…
Met life has always been wonderful to work with and never gave us any hassle about our pet insurance claims. They are the best!!!
Insurer: MetLife
By: Tracey
The Best
Dependable, quick, reliable and efficient. Thank you. Would not insure my pets with anyone else.
Insurer: Embrace
By: Russ Mulholland
Terrible customer service
Terrible customer service, I missed out on over $600 worth of claims last year, I talked to someone on the phone and he was rude, self serving and not helpful.
Insurer: MetLife
By: LISA OLIVO
Contact said the claim was paid to…
Contact said the claim was paid to original method of payment. Cannot find a record of it anywhere!!
Insurer: MetLife
By: Lorraine
Great insurance
I was with another pet insurance company for about two years. I'm so glad I made the switch to Figo. Within 3 months of switching to Figo, my poor dog was diagnosed with a health issue which came out of no where. Figo's claim process is convenient and effortless. They make process smooth and without any headaches. Their CSR's are also helpful in explaining coverage. I was overwhelmed and still in shock of my dog's diagnosis but the claim process helped ease my mind a bit. Thank you, Figo!
Insurer: Figo
By: Mia
Great experience all around
Quick to Process Claims of low or high dollar amounts, Responsive Customer Service. Easy to work with overall.
Insurer: Figo
By: Daniel