154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 14, 2024

Pet's Best to the Rescue

We lost two dogs within months of each other. Pet insurance was a must. I'm happy that we decided to go with Pet's Best.

Insurer: Pets Best

Veterinarian: Veterinary Emergency Group

By: C B

Useful
December 14, 2024

Happy

Claim process is easy.Turn around time is quick I'm completely happy I'm referring everyone to pests best

Insurer: Pets Best

By: Elizabeth

Useful
December 14, 2024

Easier than I expected

It was easy to reach a live person to talk about what I needed to do. I was dreading "figuring out" how to collect needed paperwork and fill out the forms but it was all very clear and easy. I regret putting it off and missing the ability to claim repayment for past non-emergency services due to time expiring. I will definitely add this insurance to all new pets I get in the future.

Insurer: Pets Best

Veterinarian: VCA Portage Animal Hospital

By: Ellen

Useful
December 14, 2024

They try everything not to pay you

My dog had. Diarrhea when I first got him because I was changing his food and they now called the chronic so anytime he has diarrhea. They have a get out of jail card for free and don’t have to pay the claim They’re calling a pre-existing. Really? You submit a claim now they want soap notes. I have had Pet insurance with everyone of my pets for the past 20 years I have never had to go hunting for notes from the vet. They say they’re going to pay within five or 10 business days but it’s more like two or three months if they pay you. They want to try anything they can not to pay claim even though it’s clearly noted that the claimant should be paid. It’s something that’s covered.

Insurer: MetLife

Veterinarian: 4 Paws Animal Hospital

By: Roxane

Useful
Verified December 14, 2024

Spot has been there when my pup has…

Spot has been there when my pup has gotten himself into a pickle, thank you spot!

Insurer: Spot

By: Nicole

Verified December 14, 2024

I have always had a great experience

I have always had a great experience with Spot’s staff and insurance. They are always helpful and courteous

Insurer: Spot

By: Rosalind Combley

Verified December 14, 2024

I have been waiting for 4 weeks my…

I have been waiting for 4 weeks my reimbursement! This place is horrible!

Insurer: Spot

By: Alma Bakoylis

Verified December 14, 2024

While the Customer Service Rep

While the Customer Service Rep. are Very helpful, it takes for ever for Pumpkins to review invoices and Received payments. You have several invoices that need processing. We are still waiting. However, the invoice Where you discounted the defuctable For 2024, was processed fast, BUT WE STILL WAITING FOR WHATEVER PAYMENT IS LEFT. No a good Situation.

Insurer: Pumpkin

By: Raymond Goldstein

Verified December 14, 2024

Great customer service

Great customer service

Insurer: Embrace

By: Jason

Verified December 14, 2024

My claim was settled satisfactory and…

My claim was settled satisfactory and quickly. Staff showed sympathy for my loss that the staff made several changes to the way my claim was settled due to a change in banking institution.

Insurer: Embrace

By: C. Arny

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