209,556+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
209,556 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,732 reviews
11,012 reviews
5,285 reviews
55,032 reviews
8,866 reviews
Category with most reviews
This chart shows the distribution of review categories.
Appreciate faster claim turn-around!
I have used Pets Best for 2 years. The first year, it took a very long time to get claims processed. I would say this last year it has greatly improved! I had a minor issue with my last claim (my fault) and had to call customer care and they were very courteous- it was resolved quickly. I appreciate that you can speak to a live person without going through hoops. I have been very happy so far.
Insurer: Pets Best
By: Donna Ashton
First time purchasing
First time purchasing. They where very helpful and affordable
Insurer: Embrace
By: charles mazza
My Healthy Paws Pet Insurance Story
This is my Healthy Paws pet insurance policy story. Eight years ago, soon after I retired, my wife and I got a poodle/border collie mix puppy that we named Koa (because I’m from Hawaii and Koa is not only the name of the wood but also means “warrior” or “fearless”). When you’re 65 years old, getting a dog as energetic as Koa was probably not the best choice, but I was old, not dead, and Koa was so much fun! He was just a bundle of energy and perpetual motion and wicked smart to boot. In the first weeks of having Koa, my wife told me that we should get pet insurance, because Koa seemed to be the kind of dog that would eventually need it - he was running hard, crashing into walls, chasing critters, digging up the yard, darting across the beach - all the crazy wacky things that boy dogs do, and that was even before we house trained him.. So that's what I did - after some research, I chose Healthy Paws pet insurance. I knew Chubb from my working days and was happy with their products and services for humans. At the time, very few pet insurance companies, including Healthy Paws, were offering well care, but that wasn't my big concern. I wanted coverage for the other things - CCL and tendon tears, broken bones, stuff like that. Healthy Paws' policy offering was great - 80% off those things with no limits. Sounded great so I signed up when Koa was four months old. For eight years, Koa was very active. Extremely active. So active, that his FitBark tracker constantly ranked him in the 95% percentile for activity. He became a great frisbee dog and could play fetch for hours without stopping. He would wear down the Aussies and retrievers and border collies that would dare chase after his frisbee. But all that took its toll on poor Koa. One day, he just couldn't bear weight on his rear legs. We had previously seen the early signs of CCL problems, but we were hoping that he would one day get better. He did, a few times, and then finally he didn’t, and we found ourselves looking at bearing the costs for bilateral CCL surgery, t-cell therapy, and tendon repair last year at a cost that was the equivalent of a new car. The cost for Koa’s first surgery – the bilateral CCL surgery - was in the five figures. When I submitted the invoice, the voice in my head told me that Healthy Paws would balk at the cost and find some reason to not cover the bill. But to my surprise, they did inside of a week. Koa’s second surgery came a month later – the surgery to repair Koa’s tendon injury. The cost was also in the five figures, but less than the first. Healthy Paws took 48 hours to cover that one. They’ve since covered the weekly cast and bandage changes and probably will cover rehab expenses. So here’s what I’ve learned from poor Koa’s experiences. When Koa was young, I thought paying pet insurance premiums was an extravagance that solely addressed my peace of mind. Now I’m thinking that vet bills are astronomically far more expensive than pet insurance premiums. If you have an active dog that is warrior-like and fearless, you might want to consider pet insurance. I am very pleased with Healthy Paws. They do what you want insurance companies to do when you need them: they do what they promise. And thanks to Healthy Paws, Koa got the care he needed without us having to think about financing or whether to forego treatment for economic reasons.
A straight forward claims experience
Submitting our claim was straightforward and processing and approval only took a few days. The Fetch site is easy to navigate and worked without any glitches, but you must have the necessary documentation ready to upload before beginning to submit your claim. It's your responsibility to get the detailed notes, invoices and receipts from your vet before you begin the claims process.
Insurer: Fetch
By: SEF
A Great Experience
Rebecca patiently answered all my questions and was thorough in explaining the various plans and features. She was also well-versed in the plans being offered by other companies, making it easy to compare Prudent with other providers I was considering. Thanks to her exemplary customer service I have purchased a plan. While I have yet to file a claim, I feel confident that Prudent will continue to meet my expectations.
Insurer: Prudent Pet
By: Julie C.
The company is always extremely timely…
The company is always extremely timely in reimbursing me for my vet bills. I really appreciate that.
Insurer: Spot
By: Wendy Holwerda
Thanks!
Thanks for your quick review and response of our claims! We are grateful for your excellent customer service. Thank you!
Insurer: Fetch
By: Amy
Seamless
Easy. Seamless and quick turn around for claim processing. App navigation is simple and user friendly.
Insurer: Fetch
By: Josh
Very reputable company.
Very reputable company.
Insurer: Pumpkin
By: Carmella CherpockPaycustomer