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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Flawlesd process
Flawlesd process. Good pricing.
Insurer: Fetch
By: crystal A Coll
Flawlesd process
Flawlesd process. Good pricing.
Insurer: Fetch
By: crystal A Coll
Flawlesd process
Flawlesd process. Good pricing.
Insurer: Fetch
By: crystal A Coll
Flawlesd process
Flawlesd process. Good pricing.
Insurer: Fetch
By: crystal A Coll
Flawlesd process
Flawlesd process. Good pricing.
Insurer: Fetch
By: crystal A Coll
Flawlesd process
Flawlesd process. Good pricing.
Insurer: Fetch
By: crystal A Coll
I’m very happy with Embrace Pet…
I’m very happy with Embrace Pet Insurance and the ease with which I can submit a claim. They respond quickly too!
Insurer: Embrace
By: Valerie O
We had to unfortunately use the…
We had to unfortunately use the insurance for our dog. Filing the claim was super easy!! I uploaded to the application once all the bills were received on a Tuesday and by Friday the claim was paid and Monday the money was already in my bank account!! Really had no idea what to expect…needless to say it couldn’t have gone better! Thank you Spot for making a scary time that much easier.
Insurer: Spot
By: Celeste Donato
Threatened with cancellation due to unsupported, undisclosed app payment management
I had a frustrating and trust-destroying experience with Trupanion due to serious issues with their payment system and app. After updating my payment details in November (due to a frozen card), I continued to receive past-due notices despite the app showing my account was up to date. A cancellation notice arrived in December, yet Trupanion still charged my card days later. When I contacted support, I was informed the app is no longer supported — a fact not disclosed anywhere within the app, leaving paying customers vulnerable to errors with sensitive information like payment details. This lack of transparency and accountability is unacceptable. If the app isn’t supported, it should be removed, or at the very least, include clear messaging to warn users. This ordeal has destroyed my trust in Trupanion. I don’t feel secure relying on their services for my pets or my financial data. Until these issues are addressed, I cannot recommend them.
Insurer: Trupanion
By: FRJC
Great customer service!
I called for pre-approval for an accident my cat had and they let me know how to make the process even faster. My reimbursement was approved the same day! Their website is also easy to use and the woman I spoke with on the phone was so kind and compassionate. I highly recommend Embrace!
Insurer: Embrace
By: Katelyn Hastings