219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Processing my claim was great...
Processing my claim was great...
Insurer: Spot
By: Cynthia Burand
I'm amazed
I have been amazed at how quickly my claims are processed. Over a six week period I spent more than $1400 at the vet on my two dogs. Every claim has been processed in a matter of days, not weeks. My former pet insurance, Embrace, would not accept the invoices from my vet. It was infuriating! Thank you, Spot, for being the best pet insurance I've ever had. You're my third company and the best.
Insurer: Spot
By: Terrie Eller
Excellent customer service
I have had Embrace pet insurance for several years but thankfully never needed to use them until this year, we are making up for our last time and the year isn't even halfway up. I have submitted many claims and contacted Embrace customer service also many times every experience has been Pleasant and every claim has been easy to file online and paid either the same day or the very next day. I highly recommend embrace, I tell everybody their customer service is similar to Nordstrom's, Top Notch!
Insurer: Embrace
By: Tina Hale
Very easy to deal with
Very easy to deal with. Claims paid very quickly Love this pet insurance
Insurer: Embrace
By: none
Am considering adding a pet to my…
Am considering adding a pet to my family. Embrace has made it actually affordable for us! Definitely a good thing for us Retired Seniors!
Insurer: Embrace
By: Ricki Rios
Very quick and easy process
Very quick and easy process, website and checkout was easy to navigate and very user friendly
Insurer: Prudent Pet
By: brandimvvetgj.com
Friendly pet lovers outstanding customer service
The Customer Service at pumpkin pet insurance is outstanding with the most friendly pet, loving folks there to help me when I call. So far, I’ve had no claims, but based on the service I’ve already received in the process of signing up, I am confident that this company is solid and will help when help is needed.
Insurer: Pumpkin
By: customer Linda and GRETCHEN
Defamation and poor practice
Poor investigation. Defamated my driving record and ability to obtain collision due to their shady practices. -100. Run in the opposite direction as fast as you can. If I'd have known they'd have screwed me so hard I'd of rather paid 500/month else where knowing I'm dealing with professionals not criminals. Their ombuds person needs a jail cell!
Insurer: Sonnet
By: Cassondra Buit
They ghosted me
I was so happy with Fetch and the quick response regarding my claims. Some of them were approved and some of them not, fair enough. The only claim that I’m not happy with the follow up and response was for a neuter surgery. I’m fully aware that the insurance doesn’t cover that if I want to fix my dog just because. In my case, my dog has been struggling with some issues where he has been bleeding and the vet mentioned that could be a problem with the prostate and the solution would be neuter surgery. Why wouldn’t the insurance cover that when it’s a surgery to fix a current health issue? Since I tried to appeal their decision, I’ve been ghosted. I want a reasonable explanation and I stopped receiving answers. From being an insurance company that I fully recommended all the time, not I’m doubtful of that.
Insurer: Fetch Canada
By: Andrea Ayala
Dilsa was absolutely amazing
Dilsa was absolutely amazing. She was very helpful and informative!
Insurer: Nationwide
By: Ilene Figueroa