224,680+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,680 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very easy process
Very easy process. No hidden requirements. Quickly processed.
Insurer: Fetch
By: Joanie
I have had my house insurance policy…
I have had my house insurance policy with them for years. Trying to cancel I’ve been on hold for min an hour so far. Now they are trying to charge me a cancellation policy fee and have said my insurance policy is a yearly contract. FFS can I give a negative star rating
Insurer: Sonnet
By: Kim Seibel
Andrea is awesome
Andrea is awesome! I called with policy and future upgrade questions and Andrea was professional, kind and knowledgeable!
Insurer: Prudent Pet
By: Mae
Although my first call was dropped…
Although my first call was dropped while I was waiting, the second agent was very helpful and very kind.
Insurer: Nationwide
By: Fabi
My dog had ligament surgery
My dog had ligament surgery. I submitted the claim, got my reimbursement,in a very timely matter. Very satisfied.
Insurer: Spot
By: Jill Staniak
best customer svc & easy to use software
i had to call to have my password changed the software was touchy and had the best customer service & now submitted a claim for my first time... it was soo easy... thank you
Insurer: Embrace
By: GEORGIA
little glitch
There was a little glitch with one of my submissions - an apparent misunderstanding of the documents that I'd sent. All was resolved promptly with a call and a human to human conversation with one of the exceptional customer service agents.
Insurer: MetLife
By: DUFFY, PAMELA
My experience over the last year
My experience over the last year, is that the goal of MetLife is to either No-pay or extremely slow-pay all claims. Example: uploaded documents mysteriously disappear so that the claim is put on hold and processing delayed. Every effort appears to be designed to reduce the reimbursement amount or to not pay legitimate claims.
Insurer: MetLife
By: Jamie
We have submitted 2 requests for…
We have submitted 2 requests for potential coverage and are very pleased with the speed of the response and the monetary amount of the coverage.
Insurer: Spot
By: K Guerreiro
Darren was clear and helpful and the…
Darren was clear and helpful and the process did not take a long time. He answered my questions and I was very happy with the level of customer service I received.
Insurer: Nationwide
By: ilonka.r.oszvald